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Financial Support Systems Reviews | Customer Service Reviews for https://www.feefo.com/reviews/fss | Feefo

Displaying all 2,744 reviews

Trusted Customer

1 year ago

Date of purchase: 17/05/2024

Customer Support

Financial Support Systems

1 year ago

Thank you for your rating!

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Trusted Customer

1 year ago

Date of purchase: 17/05/2024

So far so good

So far the service I have received has been good, My IVA is ongoing so up to the present day I would recommend FSS services

Customer Support

Financial Support Systems

1 year ago

Thank you for your feedback!

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Arindam Chattopadhyay

Ipswich

1 year ago

Date of purchase: 17/05/2024

What Arindam Chattopadhyay said about Financial Support Systems:

Good service

Good service. They have a non-judgemental approach.

Customer Support

Financial Support Systems

1 year ago

Thank you for your feedback, Arindam!

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Trusted Customer

1 year ago

Date of purchase: 17/05/2024

Very good customer service Always helpful

Customer Support

Financial Support Systems

1 year ago

Thank you for your feedback!

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Trusted Customer

1 year ago

Date of purchase: 17/05/2024

⭐️⭐️⭐️⭐️⭐️

Always helpful and understanding of my situation with zero judgment.

Customer Support

Financial Support Systems

1 year ago

Thank you for your feedback!

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Trusted Customer

1 year ago

Date of purchase: 17/05/2024

Fantastic service always really helpful and never judgemental thank you!

They are always very empathetic helpful and friendly Mandy was lovely and really put me at ease. 10/10 Thank you

Customer Support

Financial Support Systems

1 year ago

Thank you for your fantastic review! We're so pleased to hear that you've had a positive experience with our team. Your 10/10 rating means a lot to us. If you ever need further assistance, please don't hesitate to reach out. Thank you for choosing our service!

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Trusted Customer

1 year ago

Date of purchase: 10/05/2024

Reassurance

Helpful, polite, dealt with my issue and reassured me which was really appreciated

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Trusted Customer

1 year ago

Date of purchase: 10/05/2024

Informative advisor

Friendly, knowledgeable staff who are professional with dealing with difficulties people are experiencing

Customer Support

Financial Support Systems

1 year ago

Thank you for your feedback!

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Thomas Quick

1 year ago

Date of purchase: 10/05/2024

What Thomas Quick said about Financial Support Systems:

Meh, sometimes maybe good, sometimes maybe Sh*t

It depends on the time of day, sometimes you get someone really helpful, sometimes you get someone super condescending who wants you off the phone as soon as they answer it. They have the word...

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Trusted Customer

1 year ago

Date of purchase: 10/05/2024

Service much better than previous years

Today was excellent service , not always been the case though , previously haven’t been able to speak to anyone to resolve anything no one ever told me they can complete a review with me live , saved...

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Customer Support

Financial Support Systems

1 year ago

We appreciate your feedback and are pleased to hear that you had an excellent experience with us today. We understand that there may have been challenges in the past, and we apologies for any inconvenience you may have encountered. Your satisfaction is important to us, and we're continuously working to improve our services. Regarding the portal usability, we apologise for any difficulties you've faced. Your feedback about the lack of information when certain indicators change is valuable, and we'll certainly take it into account as we strive to enhance our platform for a more user-friendly experience. Thank you for bringing these points to our attention. We're committed to providing the best possible service and appreciate the opportunity to address your concerns.

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About Financial Support Systems

Financial Support Systems is a leading provider of IVAs within the UK. Our Expert practitioner coupled with our unparalleled level of support and guidance, means that your IVA is in safe hands. We are here to find the best plan for you and support you every step of the way. Specialising in helping people successfully complete their IVAs through providing friendly, confidential and expert support.

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0161 359 7871

Bridgewater House, Whitworth Street, Manchester, Lancashire, M1 6LT, United Kingdom