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Financial Support Systems Reviews

Rated
Excellent

Helping you with your IVA.

Service
4.1
/5

5

4

3

2

1

4

2

0

0

1

7

ratings over the past year

Displaying all 2,744 reviews
Trusted Customer
1 year ago
Date of purchase: 03/04/2024
Very helpful and understanding
That customer service operator was pleasant helpful very knowledgeable and seemed very honest, I believed that want she was telling me to be the truth sometimes when you get to customer support you...

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Leah Cusick
Financial Support Systems
1 year ago
We are delighted to hear that you found our customer service operator very helpful, understanding, and trustworthy. It's our priority to provide assistance that not only resolves issues but also ensures our customers feel valued and supported. Your feedback reassures us that we're meeting those goals, and we're committed to maintaining this level of service. If you ever need further assistance, please don't hesitate to reach out. We're here to help!
MW
Michael Walker
1 year ago
Date of purchase: 03/04/2024
What Michael Walker said about Financial Support Systems:
Always helpful and friendly.
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Leah Cusick
Financial Support Systems
1 year ago
Thank you for your feedback, Michael!
Trusted Customer
1 year ago
Date of purchase: 28/03/2024
Money
Very please with it went well, Very happy thank you
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Leah Cusick
Financial Support Systems
1 year ago
Thank you for your feedback.
CL
Claudia
Birmingham
1 year ago
Date of purchase: 27/03/2024
What Claudia said about Financial Support Systems:
Excellent choice
Excellent customer service. I am very happy with my choice. Everything was explained from day one ,so when I have entered into the contract I had no questions left. They can be reached extremely...

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Leah Cusick
Financial Support Systems
1 year ago
Thank you so much for your positive feedback! We're thrilled to hear that you had an excellent experience with our customer service and that everything was explained clearly to you from the start. It's wonderful to know that we were able to assist you exactly when you needed it most. We greatly appreciate your recommendation and are delighted to have earned your satisfaction. If you ever need further assistance in the future, please don't hesitate to reach out to us. Thank you again for choosing us!
LK
Liam Kirkham
1 year ago
Date of purchase: 27/03/2024
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Leah Cusick
Financial Support Systems
1 year ago
Thank you for your rating, Liam!
Trusted Customer
1 year ago
Date of purchase: 27/03/2024
Thank you FSS
All the staff that I've spoken to, from the very start of my first contact with FSS, have been friendly, informative, helpful and non judgemental. It's a difficult time when you've got yourself into...

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Leah Cusick
Financial Support Systems
1 year ago
Thank you for sharing your journey with us. We understand that facing financial challenges can be overwhelming, and we're glad to hear that our team has been able to provide you with the support and guidance you needed during this difficult time. Your feedback about feeling reassured and positive after contacting us for advice is truly appreciated. Please know that you're not alone, and we're here to continue supporting you every step of the way!
Trusted Customer
1 year ago
Date of purchase: 28/03/2024
Have Improved
At the start of this process when the IVA was sold to me as an alternative to a consolidation loan unfortunately some of the selling points where not accurate especially around how much you are...

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Customer Support
Financial Support Systems
1 year ago
Thank you for your review as we appreciate all feedback here at FSS. A senior member of staff will be in touch soon to see how we can assist. Kind regards, FSS
Trusted Customer
1 year ago
Date of purchase: 28/03/2024
Couldn’t fault the way Seema handled my query
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Leah Cusick
Financial Support Systems
1 year ago
Thank you for your feedback!
Trusted Customer
1 year ago
Date of purchase: 28/03/2024
Polite and Helpful
Really good customer service but very slow sending of awaited requested email........perhaps an internal error ?
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Leah Cusick
Financial Support Systems
1 year ago
Thank you for your feedback. We will pass on your comments to the customer support team.
EL
Eleanor
Northamptonshire
1 year ago
Date of purchase: 28/03/2024
What Eleanor said about Financial Support Systems:
Life changing
The team at *** have completely changed my life. I wish I had contacted them earlier. I am in my last year of payments and I can’t thank them enough for all the advice and support getting my...

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About Financial Support Systems
Financial Support Systems is a leading provider of IVAs within the UK. Our Expert practitioner coupled with our unparalleled level of support and guidance, means that your IVA is in safe hands. We are here to find the best plan for you and support you every step of the way. Specialising in helping people successfully complete their IVAs through providing friendly, confidential and expert support.
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Bridgewater House, Whitworth Street, Manchester, Lancashire, M1 6LT, United Kingdom
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About Financial Support Systems
Financial Support Systems is a leading provider of IVAs within the UK. Our Expert practitioner coupled with our unparalleled level of support and guidance, means that your IVA is in safe hands. We are here to find the best plan for you and support you every step of the way. Specialising in helping people successfully complete their IVAs through providing friendly, confidential and expert support.