Good communication and quick despatch and delivery. I returned the crawlers for size exchange and that was also quickly expedited.
The quality of the clothing is quite obvious and the colours and...
I had a 20% voucher but wasn’t allowed to use it as a sale was on meaning I had to pay more for the items I wanted. When I sent emails I received no compensation. The customer service was extremely...
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Kim
Frugi
6 years ago
Thank you for your feedback. I am very sorry you are disappointed with your experience on this occasion. As per the Terms and Conditions we are unable to combine multiple discounts together on sale items. If there is anything else we can help with in future please do let us know.
Frugi is all about scrummy, organic cotton clothes for babies, kids and mums too! Mixing great design with skilled manufacturing to make fabulous ethical clothing that keeps kids smiling, and sees mum through from bump to breastfeeding and beyond.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Frugi is all about scrummy, organic cotton clothes for babies, kids and mums too! Mixing great design with skilled manufacturing to make fabulous ethical clothing that keeps kids smiling, and sees mum through from bump to breastfeeding and beyond.
