A bit ropey until my phonecall was answered by Amy in Customer Services. She sorted out my problem, and whats's more phoned back as she promised. Top marks Amy, and thank you.
Very friendly and helpful. Used all our information to find the best product for us.
Product reviews
Date of purchase: 05/12/2020
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Trusted Customer
5 years ago
Not happy automatically took renewal money without authorisation
Stuart Craig
Fresh Insurance Services
5 years ago
Thank you for your feedback. We understand that you were offered the option to cancel but have been willing to continue with the policy. Details of the auto renewal opt in are provided in the policy welcome pack sent to you on 22/11/19 and again in the renewal invite issued on 22/10/20.
Trusted Customer
5 years ago
exactly - i opted out of the auto renewal !
Product reviews
Date of purchase: 23/11/2020
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ME
Mrs Simone Eade
5 years ago
What Mrs Simone Eade said about Fresh Insurance Services:
Amy was extremely helpful. I’d already called two other brokers who couldn’t help me out with empty property insurance. Not only did Amy sort me out with just what I needed, but she also answered my...
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Product reviews
Date of purchase: 04/12/2020
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Mr Jonathan Evans
5 years ago
What Mr Jonathan Evans said about Fresh Insurance Services:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
