Send out the correct material for the insurance renewal! Send out the correct policy documents and supporting paperwork when the insurance had been renewed.
Product reviews
Date of purchase: 06/09/2021
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Ms Jane Sandall
4 years ago
What Ms Jane Sandall said about Fresh Insurance Services:
Had to talk to Customer Services assistant when renewing my policy. She was very efficient & got back to me when she said she would. Very pleased with her service.
The personnel leave you on the phone a long time whilst they do their research. This means that the customer is bearing the cost of Fresh insurance time to research.
They could call back when the...
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