Fresh Insurance Services is no longer an active Feefo customer
Displaying all 920 reviews
MH
Mr Michael Hayward
4 years ago
What Mr Michael Hayward said about Fresh Insurance Services:
Excellent service with timely reminder. Reftreshing to find a company where loyalty works both ways.
Product reviews
Date of purchase: 03/04/2022
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MG
Mr Terence Greaves
4 years ago
What Mr Terence Greaves said about Fresh Insurance Services:
very good service
Ben
Fresh Insurance Services
4 years ago
Hi Terence
Thank you for taking the time to review your recent experience. It’s great to hear that you found the service provided by Fresh Home Insurance a positive one.
Thank you for taking the time to share your great feedback.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Ben
Fresh Insurance Services
4 years ago
Hi Terence
Thank you for taking the time to provide product feedback too. It's great to hear that you didn't encounter any issues when contacting Fresh Home Insurance.
Kindest regards,
The Fresh Home Insurance Team
Date of purchase: 31/03/2022
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MC
Mr & Mrs Cox
4 years ago
What Mr & Mrs Cox said about Fresh Insurance Services:
I have been with Fresh for several years now and find they have competitive premiums. When I have needed to talk to them they have always been extremely polite and helpful.
Ben
Fresh Insurance Services
4 years ago
Hi Mr & Mrs Cox
Thank you for taking the time to review your recent experience. It’s great to hear that you have always found our Customer Service Specialists to be polite and helpful.
Thank you for taking the time to share your great feedback.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Ben
Fresh Insurance Services
4 years ago
Hi Mr & Mrs Cox
Thank you for taking the time to provide product feedback too.
Your feedback is greatly appreciated and will be shared with the relevant business areas to praise where appropriate.
Kindest regards,
The Fresh Home Insurance Team
Date of purchase: 31/03/2022
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MK
Mr Derek Kilcoyne
4 years ago
What Mr Derek Kilcoyne said about Fresh Insurance Services:
Renewal arrived with time to compare market ,correspondence swift and concise .Renewal docs. Arrived promptly.
Ben
Fresh Insurance Services
4 years ago
Hi Derek
Thank you for taking the time to review your recent experience. It’s great to hear that you're happy with the service that you have received and it's also great to hear that your correspondence arrived promptly.
Thank you for taking the time to share your great feedback.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Ben
Fresh Insurance Services
4 years ago
Hi Derek
Thank you for taking the time to provide product feedback too. It's great to hear that the call you had with our Customer Service Specialist was pleasant and efficient.
Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
Date of purchase: 01/04/2022
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MD
Mr Martin Dempsey
Kinmel Bay, North Wales
4 years ago
What Mr Martin Dempsey said about Fresh Insurance Services:
Staff were helpful over phone. Yes would purchase again but a little expensive.
Ben
Fresh Insurance Services
4 years ago
Hi Martin
Thank you for taking the time to review your recent experience. It’s great to hear that you found the Customer Service Specialist that you spoke too helpful.
Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Ben
Fresh Insurance Services
4 years ago
Hi Martin
Thank you for taking the time to provide product feedback too.
Your feedback is greatly appreciated and will be shared with the relevant business areas to support service improvements.
Kindest regards,
The Fresh Home Insurance Team
Date of purchase: 01/04/2022
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MA
Mr Charles Allan
4 years ago
What Mr Charles Allan said about Fresh Insurance Services:
Would recommend to others
Ben
Fresh Insurance Services
4 years ago
Hi Charles
Thank you for taking the time to review your recent experience. It’s great to hear that you would recommend our service to others.
Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Ben
Fresh Insurance Services
4 years ago
Hi Charles
Thank you for taking the time to provide product feedback too. It's great to hear that you are also happy with the level of cover provided.
Kindest regards,
The Fresh Home Insurance Team
Date of purchase: 30/03/2022
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Trusted Customer
4 years ago
offered good value on a renewal and was easily processed.
Ben
Fresh Insurance Services
4 years ago
Hi
Thank you for taking the time to review your recent experience. It’s great to hear that you found the renewal quoted a good value and it's great to hear that you found the renewal process straight forward.
Thank you for taking the time to share your great feedback.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Ben
Fresh Insurance Services
4 years ago
Hi
Thank you for taking the time to provide product feedback too. It's great to hear that you found our renewal process straightforward.
Kindest regards,
The Fresh Home Insurance Team
Give a full refund when a cancellation is within the 14 day period. I be cancelled my policy because I found one a third of the price. Despite my no claims bonus they increased my price.
Ben
Fresh Insurance Services
4 years ago
Hi
I am sorry to hear that you weren’t happy with out cancellation charges. Your feedback is greatly appreciated and will be shared with the relevant business areas to support any required improvements.
We can confirm that our cancellation charges are outlined in the renewal terms and conditions sent prior to the policy being renewed.
Kindest Regards,
The Fresh Home Insurance Team
Product reviews
Ben
Fresh Insurance Services
4 years ago
Hi
I am sorry to hear that you weren’t happy with out cancellation charges. Your feedback is greatly appreciated and will be shared with the relevant business areas to support any required improvements.
We can confirm that our cancellation charges are outlined in the renewal terms and conditions sent prior to the policy being renewed.
Kindest Regards,
The Fresh Home Insurance Team
Date of purchase: 24/03/2022
0
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Trusted Customer
4 years ago
‘Over the years they have alway been efferent and professional
Ben Richardson
Fresh Insurance Services
4 years ago
Hi
Thank you for taking the time to review your recent experience. It’s great to hear that you have found our service over the years efficient and professional.
Thank you for taking the time to share your great feedback.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Ben Richardson
Fresh Insurance Services
4 years ago
Hi
Thank you for taking the time to provide product feedback too. It's great to hear that you found the premium competitive.
Kindest regards,
The Fresh Home Insurance Team
Hi
Thank you for taking the time to review your recent experience.
Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Ben Richardson
Fresh Insurance Services
4 years ago
Hi
Thank you for taking the time to provide product feedback too.
Kindest regards,
The Fresh Home Insurance Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
