I have used the service for many years now. Not had any issues however I have never claimed, so cannot comment here. Renewal has always been straight forward.
Advisors always been really helpful.
Qashif
Fresh Insurance Services
4 years ago
Thank you for taking the time to review your recent experience. It’s great to hear that you are happy with the service received.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Qashif
Fresh Insurance Services
4 years ago
Thank you for taking the time to review your recent experience. It’s great to hear that you are happy with the service received.
Kindest regards,
The Fresh Home Insurance Team
Good service, offering the product we were looking for.
Qashif
Fresh Insurance Services
4 years ago
Thank you for taking the time to review your recent experience. It’s great to hear that you are happy with the service received and the product.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Qashif
Fresh Insurance Services
4 years ago
Thank you for taking the time to review your recent experience. It’s great to hear that you are happy with the service received and the product.
Kindest regards,
The Fresh Home Insurance Team
Date of purchase: 15/05/2022
0
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MG
Mr Andrew Gray
Windsor
4 years ago
What Mr Andrew Gray said about Fresh Insurance Services:
Knowledgeable of the service and a personable and helpful adviser
Aaron
Fresh Insurance Services
4 years ago
Hi Andrew,
Thank you for sharing such lovely comments. It looks like you may have accidently given us 1 star for Service. It would be great if you could update this but please don't worry if it isn't possible, I will be sure to pass your positive comments to the Customer Support Specialist that helped you.
Kindest regards,
The Fresh Home Insurance Team
MG
Mr Andrew Gray
4 years ago
Knowledgeable of the services offered, personable and helpful. Very good.
Product reviews
Aaron
Fresh Insurance Services
4 years ago
Hi Andrew,
Thank you for sharing such lovely comments. It looks like you may have accidently given us 1 star for Service. It would be great if you could update this but please don't worry if it isn't possible, I will be sure to pass your positive comments to the Customer Support Specialist that helped you.
Kindest regards,
The Fresh Home Insurance Team
Qashif
Fresh Insurance Services
4 years ago
Thank you for updating your review.
Date of purchase: 07/05/2022
0
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TT
Thillainathan Thambaiah
Northolt
4 years ago
What Thillainathan Thambaiah said about Fresh Insurance Services:
What Mrs Ingrid Newman said about Fresh Insurance Services:
I am satisfied with the service.
Qashif
Fresh Insurance Services
4 years ago
Hi Mrs Newman,
Thank you for taking the time to review your recent experience. It’s great to hear that you are satisfied with our service.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Qashif
Fresh Insurance Services
4 years ago
Thank you for taking the time to leave product feedback.
Date of purchase: 01/05/2022
0
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MB
Mr Colin John Barfoot
4 years ago
What Mr Colin John Barfoot said about Fresh Insurance Services:
Very clear and direct to the point in information, understanding and polite.
Aaron
Fresh Insurance Services
4 years ago
Hi Colin,
Thank you for sharing your feedback following your recent dealings with us. It's great to hear that you found the service clear and polite. I'll be sure to share these comments for recognition.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Aaron
Fresh Insurance Services
4 years ago
Hi Colin,
Thank you for sharing your feedback following your recent dealings with us. It's great to hear that you found the service clear and polite. I'll be sure to share these comments for recognition.
Kindest regards,
The Fresh Home Insurance Team
Date of purchase: 08/04/2022
0
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MS
Mr Roy Street
4 years ago
What Mr Roy Street said about Fresh Insurance Services:
Because the agent was so helpful,and talked me through all the questions I asked ,making it so easy to understand.!!!!
Aaron
Fresh Insurance Services
4 years ago
Hi Roy,
Thank you for reviewing your recent experience, its great to hear how our Customer Support Specialist really made a difference and your renewal premium remained competitive. I have shared your comments with our Management Team to ensure praise is provided.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Aaron
Fresh Insurance Services
4 years ago
Hi Roy,
Thank you for reviewing your recent experience, its great to hear how our Customer Support Specialist really made a difference and your renewal premium remained competitive. I have shared your comments with our Management Team to ensure praise is provided.
Kindest regards,
The Fresh Home Insurance Team
Date of purchase: 05/05/2022
0
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MD
Mr William Devine
4 years ago
What Mr William Devine said about Fresh Insurance Services:
On this occasion I thought the service was poor. I was told that would be contacted and no contacted me regarding a change to the policy.
Aaron
Fresh Insurance Services
4 years ago
Hi William,
I am very sorry to hear that you didn't get a call when expected. We pride ourselves on our commitment and so I have passed this to our Customer Services Team so we can fully understand what happened and make sure your policy is updated accordingly.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Aaron
Fresh Insurance Services
4 years ago
Hi William,
I am very sorry to hear that you didn't get a call when expected. We pride ourselves on our commitment and so I have passed this to our Customer Services Team so we can fully understand what happened and make sure your policy is updated accordingly.
Kindest regards,
The Fresh Home Insurance Team
Date of purchase: 04/05/2022
0
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MA
Mrs Marianne Ancill
France
4 years ago
What Mrs Marianne Ancill said about Fresh Insurance Services:
At first they would not renew my house insurance as I live abroad, but when they realised that I had been using them for the last 8 years the were very helpful and apologetic.
Aaron
Fresh Insurance Services
4 years ago
Hi Marianne,
Thank you for your taking the time to share your recent experience with us. We are pleased to hear that we were able to accommodate your non-standard insurance requirements this year and you found our Customer Support Specialist helpful.
We would also like to take this opportunity to thank you for your long standing custom.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Aaron
Fresh Insurance Services
4 years ago
Hi Marianne,
Thank you for your taking the time to share your recent experience with us. We are pleased to hear that we were able to accommodate your non-standard insurance requirements this year and you found our Customer Support Specialist helpful.
We would also like to take this opportunity to thank you for your long standing custom.
Kindest regards,
The Fresh Home Insurance Team
Fortunately I e not had to claim so have no idea how smoothly that would be
Aaron
Fresh Insurance Services
4 years ago
Hi,
Thank you for sharing your positive feedback, we take pride in supporting our customers and offering an easy experience. I hope your claim free years continue to grow and whilst claims are handled directly with the Insurer, the team here at Fresh are always happy to help.
Kindest regards,
The Fresh Insurance Team
Product reviews
Aaron
Fresh Insurance Services
4 years ago
Hi,
Thank you for sharing your positive feedback, we take pride in supporting our customers and offering an easy experience. I hope your claim free years continue to grow and whilst claims are handled directly with the Insurer, the team here at Fresh are always happy to help.
Kindest regards,
The Fresh Insurance Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
