Freedom Insurance Services Ltd Reviews

Good morning, Thank you so much for your feedback. I'm pleased we were able to provide suitable cover for your trip to Croatia, and have passed on your kind comments to Andre. I'm sorry to hear you didn't find the price for the USA competitive on this occasion, but hope you give us the chance to quote again in the future. Have a lovely trip, Billie

Good morning, Thank you so much for this review. I've passed on your kind comments to Andre. We hope you and your family have a lovely trip! Billie

Good morning Christopher, Thank you so much for taking the time to leave us a review. I've passed on your kind comments to your call agent. Have a lovely time in Italy! Billie

Good morning Adam, Thank you so much for your feedback. We do store your medical details, but as a lot of the questions have specific time frames. e.g. "Have you had any treatment in the last 12 months for this condition?" we have to go through the questions each time to ensure all information is up to date. If you'd prefer, you can arrange your insurance over the phone with one of our contact centre team, who will have access to your previously declared information. We would still need to recap on the questions, but this would save you having to input the details yourself. Have a lovely trip! Billie

Good morning, Thank you so much for your feedback. It was lovely speaking to you! When taking payment details over the phone, there are certain security measures in place to protect the cardholder. One of them being that we can't take someone's card details without their verbal consent. I'm sorry for any inconvenience this may have caused you. Have a lovely time in Turkey! Billie

Good morning, Thank you so much for this review! It was lovely speaking to you. And thank you for choosing Freedom for your travel insurance needs again. Have a great time in Italy! Billie

Good afternoon, Thank you for taking the time to leave us a review. And thank you for choosing Freedom for your insurance needs again. It was lovely speaking to you! Enjoy your travels, Billie

Good afternoon, Thank you so much for leaving us a review. This is great to hear! I've passed on your kind comments to your call agent. Have a lovely trip, Billie

Good morning, Thank you so much for this excellent review. I've passed on your kind comments to your call agent. Enjoy your travels! Billie