Usually insurance company trying to get out of any potential claims. Buy cheap buy twice
Daniel
Freedom Health Insurance
5 years ago
We are sorry to hear that you are unsatisfied with your health insurance claim outcome. Like most types of insurance, your policy is intended to provide cover for unforeseen events, rather than, as in this case, a medical problem for which you have experienced symptoms long before you purchased your Freedom policy. If you would like to discuss this in further detail, please do not hesitate to contact us.
I think they need to be a little more respectful in the way that they speak to their new customers. They've got their commission for this year but I'd think twice about using them again. A very...
Read more
Daniel
Freedom Health Insurance
5 years ago
We are sorry to hear about the unsatisfactory experience you had. We have informed the broker company that sold you the policy and I assure you this is not a reflection of our own customer service. If you have any questions about your health insurance policy, do not hesitate to contact us.
Within an hour I had a diagnosis and (eventually) the medication in my hands. Julia, you went above and beyond very late in the evening to make this happen. Thank you.
Daniel
Freedom Health Insurance
5 years ago
Thank you for your great review about the Freedom claims process. We are glad to hear that you were happy with our service.
Date of purchase: 02/10/2020
0
Share
Trusted Customer
Feefo Verified
5 years ago
I thought everything you offered was very good an at a great price
Daniel
Freedom Health Insurance
5 years ago
Thank you for your review. If you have any questions, do not hesitate to get in touch.
Great service. Staff very helpful. Explain with details about the insurance. So can totally understand everything about. Helpful and professional staff. Thank you.
Daniel
Freedom Health Insurance
5 years ago
Thank you very much for sharing your customer experience with us. We are glad that the whole buying process was easy and straightforward. If you have any questions, do not hesitate to get in touch.
Date of purchase: 09/02/2021
0
Share
Trusted Customer
Feefo Verified
5 years ago
Full and comprehensive advice
Daniel
Freedom Health Insurance
5 years ago
Thank you for your great review. If you have any questions, do not hesitate to get in touch.
Simple, straightforward process to join and the cover seems to be outstanding. Will update if I ever need to make a claim.
Daniel
Freedom Health Insurance
5 years ago
Thank you for your wonderful review. We are happy that you found our process easy and liked our cover. If you have any questions, do not hesitate to get in touch.
Date of purchase: 01/12/2020
0
Share
VL
Victoria Louise
Feefo Verified
5 years ago
What Victoria Louise said about Freedom Health Insurance:
Freedom offered the most competitive and comprehensive quote on the market and were easy to deal with.
Daniel
Freedom Health Insurance
5 years ago
Thank you for your wonderful review. We are glad that you are happy with your new Freedom policy. If you have any questions, do not hesitate to get in touch.
Established in 2003, Freedom Health Insurance is a successful private medical insurance (PMI) provider bringing its clients innovative UK and international health insurance products at competitive premiums.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Established in 2003, Freedom Health Insurance is a successful private medical insurance (PMI) provider bringing its clients innovative UK and international health insurance products at competitive premiums.