Merchant Logo

Fred. Olsen Cruise Lines Reviews

Rated
Exceptional

On a Fred. Olsen cruise, 175 years of experience goes into making every single day special.

Service
4.8
/5
Product
4.6
/5

5

4

3

2

1

1,692

256

27

9

5

1,989

ratings over the past year

Displaying all 49,794 reviews
Trusted Customer
12 months ago
Date of purchase: 30/05/2024
Cruising the Fjords with Fred Olsen cruise line
Excellent service from all the crew from housekeeping to restaurant and bar staff. The ship was spotlessly clean and housekeeping were constantly cleaning rails and handles so it felt like they take...

Read all
Product reviews

1
Share
Trusted Customer
12 months ago
Date of purchase: 30/05/2024
Excellent service - both friendly and professional
Fred Olsen offers a very friendly and professional service from start to finish. Staff on board were very helpful, courteous and catered to individual needs. The ship was spotlessly clean and the...

Read all
Product reviews

0
Share
MH
Mr R Heaton
12 months ago
Date of purchase: 30/05/2024
What Mr R Heaton said about Fred. Olsen Cruise Lines:
Very professional and great service
Product reviews

0
Share
MJ
Mrs K Johnston
12 months ago
Date of purchase: 23/05/2024
What Mrs K Johnston said about Fred. Olsen Cruise Lines:
Norwegian Fjords on board the Balmoral
The crew were so helpful and friendly - always smiling. In particular, Thaweep and Jaypee in the Ballindalloch restarting and Miriam who attended to our cabin.
Product reviews

0
Share
Trusted Customer
12 months ago
Date of purchase: 28/05/2024
The life and nature of Scotlands scenic Isles
All the crew were very helpful and smiling. Nothing was too much bother.
Product reviews

0
Share
Trusted Customer
12 months ago
Date of purchase: 25/05/2024
It was a first time cruise for us & we would highly recommended it.
Crew were pleasant, polite and helpful at all times. They couldn't have been better.
Product reviews

0
Share
Trusted Customer
12 months ago
Date of purchase: 08/05/2024
Another good cruise from Fred
Sometimes very slow service in bars but generally crews extremely friendly and helpful.
Product reviews

0
Share
DR
Dear Mrs L Rigby
Liverpool
12 months ago
Date of purchase: 25/05/2024
What Dear Mrs L Rigby said about Fred. Olsen Cruise Lines:
Excellent short cruise, fully recommend
Everyone was friendly, happy to help, speedy and competent excellent service
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 25/05/2024
Product reviews

0
Share
Trusted Customer
1 year ago
Date of purchase: 25/05/2024
Excellent service from all crew members
Product reviews

0
Share
About Fred. Olsen Cruise Lines
We believe a cruise is very different from a holiday. It’s about being out there on the ocean, exploring the world from the vantage point of the sea, enjoying the journey as well as extraordinary destinations. Our imaginative and unusual itineraries are created from scratch every year, so we can take our guests to incredible places at the best possible times to see them. And on board our elegant, smaller ships, the atmosphere is warm, and there are fewer passengers, meaning our friendly, attentive crew can get to know each of our guests.
Read all
Fred. Olsen House, White House Road, Ipswich, Suffolk, Suffolk, IP1 5LL, United Kingdom
AwardExceptional award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Fred. Olsen Cruise Lines
We believe a cruise is very different from a holiday. It’s about being out there on the ocean, exploring the world from the vantage point of the sea, enjoying the journey as well as extraordinary destinations. Our imaginative and unusual itineraries are created from scratch every year, so we can take our guests to incredible places at the best possible times to see them. And on board our elegant, smaller ships, the atmosphere is warm, and there are fewer passengers, meaning our friendly, attentive crew can get to know each of our guests.