We were met by Janice who showed us around Maple Lodge. She was very friendly and answered all our questions and concerns. Janice explained what the procedure for accepting a person is. Maple Lodge h
I was very impressed with the helpful and compassionate lady who arranged the appointment to be shown round, and for that to take place the next day was most helpful for me to be able to see the home
Dad has rang his bell for four days, asking to go to the toilet and no-one comes, he ends up messes the bed. Saturday the bell was slightly pulled out so it didn't ring. On the four day we arranged a
Tour provided by entertainment coordinator. It was lovely to see that she knew each resident by name as we came upon them. A lovely atmosphere on the dementia wing.
What Victoria said about Four Seasons Health Care:
My initial visit was very professional and informative, I cannot comment on experience of care itself (yet?) but definitely has put the home as our preferred choice based on the calls and visit.
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