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forward2me Reviews

https://www.forward2me.com

We Deliver from around the world providing the advantage of FREE shipping addresses in the UK, Germany, Japan, Tukey, and more..

Service

ratings over the past year

Displaying all 13,904 reviews

Ifigenia Poulka

Feefo Verified

4 years ago

What Ifigenia Poulka said about forward2me:

Very helpful, always receive quick answers tailored to my needs. Does not feel like I am communicating with a robot

Erika Lukens

Feefo Verified

4 years ago

What Erika Lukens said about forward2me:

I'm impressed!

Super fast shipping and excellent customer service! Highly recommend to anyone needing this service!

Sydny Long

Feefo Verified

4 years ago

What Sydny Long said about forward2me:

Great as always!

Trusted Customer

Feefo Verified

4 years ago

Super fast shipping and amazing customer support! Love this service

Trusted Customer

Feefo Verified

4 years ago

No mention of the invoice requirement..this became problematic

Hayley

forward2me

4 years ago

Hi there, Many thanks for your feedback. I am sorry to hear that you feel dissatisfied in relation to the GST invoice process through our services. The New Zealand government introduced GST laws which were effective from 1st December 2019. A Goods and Service Tax (GST) is applied to all sales of Low Value Goods (LVG) imported into New Zealand. Therefore we are obliged to collect 15% GST on both items with a value of $1000 NZD or less and the shipping service provided. If you have a registered Business Account number which is registered for GST, this number can be registered on your account, once approved we will not need to charge GST on any of your shipments, the transactions will need to be declared on your usual return to the New Zealand Tax Office. Please note, further information relating to GST for Australia and New Zealand is available for our customers to view from the FAQs page on our website I hope this helps explain this charge further however if you have any further questions please don't hesitate to get in touch. We hope this issue does not deter you from using our services again in the future and that you will reconsider your current rating for our service. Kind Regards Hayley

Trusted Customer

Feefo Verified

4 years ago

trés satisfait

a l'écoute de leur client et envoi tres rapide ,merci

Lecat Sebastien

Feefo Verified

4 years ago

What Lecat Sebastien said about forward2me:

Parfait

Perfect service

Trusted Customer

Feefo Verified

4 years ago

Bad customer service

It very disconcerting when the item arrived damaged but the buyer was never informed or shown pictures of the damage - instead wanted to charge to send pictures of the item that was clearly damaged...

Hayley

forward2me

4 years ago

Hi there, Many thanks for your feedback. I am sorry to hear that you feel disappointed with our services on this occasion. I am currently looking into this matter that is relating to your damaged goods and I will provide you with a response and further updates via direct email in due course. Hopefully we will be able to have this issue resolved for you amicably. Please keep an eye out for my email coming through. I hope this helps you further. Kind Regards Hayley

Trusted Customer

Feefo Verified

4 years ago

Best Aboard Goods Delivery Group!

Great service once you get used to it. Simple to use, quick delivery with the right distributers. Highly recommended.

Trusted Customer

Feefo Verified

4 years ago

Good reliable service.

Would definitely use them again but was more expensive than I anticipated for a tiny , low value package. Might reserve using the service for higher value items so the relative cost of postage isn’t...

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