How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Fort Advice Bureau Reviews | Customer Service Reviews for https://www.feefo.com/reviews/fort-advice-bureau | Feefo

Displaying all 113 reviews

Kathryn Rudd

Manchester

1 day ago

Date of purchase: 15/07/2025

What Kathryn Rudd said about Fort Advice Bureau:

Jo Evans is amazing!

Our Mortgage Advisor Jo Evans has been fantastic throughout the whole process. My brother recommended her following issues we had with a different mortgage advisor from our first phone call up to...

Read all

Lucy Wilkinson

Fort Advice Bureau

20 hours ago

Thank you so much for your lovely feedback. It means a lot to me to provide the service you deserve. I hope you are very happy in your new home, Jo x

See full customer review

Laura

Birmingham

2 days ago

Date of purchase: 01/07/2025

What Laura said about Fort Advice Bureau:

Friendky, consistent, timely

Attentive. Friendly. Consistent. Vish was on hand at all times throughout the entire process. Thank you Vish!

Lucy Wilkinson

Fort Advice Bureau

1 day ago

Thank you, Laura, Happy to help as always, I'm glad to hear you had a positive experience. More than happy to assist you with any future property or protection needs... Many Thanks Vish

See full customer review

Trusted Customer

2 days ago

Date of purchase: 15/07/2025

Lucy Wilkinson

Fort Advice Bureau

20 hours ago

Thank you for the 5star review it has been a pleasure helping you, Jo

-1

See full customer review

Trusted Customer

2 days ago

Date of purchase: 01/07/2025

Mortgage sorted.

This is the second time I've been helped by Fort Advice Bureau to find a mortgage and understand all the other related products. Everything was quick and hassle-free from start to finish.

Stuart

Fort Advice Bureau

1 day ago

Many thanks for the positive comments. Glad I was able to help again. Stuart.

See full customer review

Dorothy Roach

2 days ago

Date of purchase: 01/07/2025

What Dorothy Roach said about Fort Advice Bureau:

Michael is an expert, professional,compassionate and makes things happen

Expert advice on a very complex family remortgage.

Lucy Wilkinson

Fort Advice Bureau

20 hours ago

Thank you for your patience and cooperation throughout. Was a pleasure being of service to you and your family.-Michael

See full customer review

Jake

Romford

20 days ago

Date of purchase: 17/06/2025

What Jake said about Fort Advice Bureau:

Superb mortgage broker

Excellent service from start to finish. Jo was professional, friendly, and always happy to answer my questions. She found a great mortgage deal that suited my needs and made the whole process smooth...

Read all

Lucy Wilkinson

Fort Advice Bureau

17 days ago

Thank you so much for your lovely feedback. It has been an absolute pleasure to help you on your journey to own your home.- Jo

See full customer review

Trusted Customer

21 days ago

Date of purchase: 24/06/2025

Right to Buy Mortgage

Jo was very professional, but more than that, she worked to get me the best offer, which was not easy given my age and the stumbling blocks along the way.

Jo Evans

Fort Advice Bureau

21 days ago

Thank you for your kind feedback. I am so pleased that we were able to get you the best offer.

See full customer review

Arshad Qayyum

1 month ago

Date of purchase: 16/06/2025

What Arshad Qayyum said about Fort Advice Bureau:

True professional company to deal with

Lucy Wilkinson

Fort Advice Bureau

28 days ago

Thank you so much for your kind review, it is much appreciated.

See full customer review

Amy

1 month ago

Date of purchase: 05/06/2025

What Amy said about Fort Advice Bureau:

Jo was such a fantastic support and really made sure this an easy and simple process.

Jo Evans

Fort Advice Bureau

1 month ago

It has been an absolute pleasure helping you on this journey, I am happy to help you any time

See full customer review

Trusted Customer

1 month ago

Date of purchase: 05/06/2025

Always in plain English

Excellent - no question too difficult - no answer too long, always understandable and in plain English. Thank you Tony Nash. Linda Meehan

Lucy Wilkinson

Fort Advice Bureau

1 month ago

Many Thanks indeed…we are delighted you found our services both wholly professional and transparent; thus client centric! This being our aim for each & every client process undertaken.-Tony

See full customer review

Not received a review invite?

About Fort Advice Bureau

Fort Advice Bureau covers the whole of the mortgage market, offering independent advice for clients throughout the UK. We seek to understand the service you require, search thousands of mortgage and insurance products to ensure you match the providers criteria, to build and deliver workable solutions for you. The owners have many years of experience and a solid reputation for running leading nationwide advice businesses. Each of our experienced and friendly advisors adhere to our company standards and are qualified and motivated to provide you with a quality service.

Read all

01245 951198

Saxon House,, Duke Street, Chelmsford, Essex, CM11HT, United Kingdom

Why trust Feefo reviews?

Learn more about Feefo