How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Forge & Foundry Reviews

https://forge-foundry.com

EXCEPTIONAL

At Forge And Foundry we value the old traditions of craft, skill and quality. When things were really built to last.

Service

4.9

Product

4.9

555

585

ratings over the past year

1,356 out of 1,355 reviews

Sophie Johnson

Feefo Verified

3 years ago

What Sophie Johnson said about Forge & Foundry:

Great quality

Delivery was fast,the product is of excellent quality and it was packaged well in eco packaging. Would buy from them again.

Product reviews

Date of purchase: 05/10/2022

Andrew Mcphee

Feefo Verified

3 years ago

What Andrew Mcphee said about Forge & Foundry:

This company sells items that are below standard and can't be used.

Extremely disappointed with customer service. I reported that our kettle was faulty on the 5th October 2022 and requested a refund. Never heard back from you. Product is unusable.

Max Hill

Forge & Foundry

3 years ago

Hi Andrew, We're sorry to hear about the trouble you've experienced with your order. We will always respond to any questions, queries or difficulties customers may have. We have just messaged you privately and will resolve the issue immediately. Many Thanks Forge & Foundry Team

Product reviews

Date of purchase: 26/08/2022

Patricia ILES

Feefo Verified

3 years ago

What Patricia ILES said about Forge & Foundry:

Good Company

Nice product at a fair price - first 2 mice got lost in the post and F & F sent two more without hesitation - thanks for that

Max Hill

Forge & Foundry

3 years ago

Hi Patricia, Thanks for taking the time to leave us a review. We're happy we could get everything resolved for you. Many Thanks Forge & Foundry Team :-)

Product reviews

Date of purchase: 10/10/2022

Katie Apps

Feefo Verified

3 years ago

What Katie Apps said about Forge & Foundry:

Helpful and quick to resolve issues

Initially sent the wrong part but this was very quickly and professionally resolved. We love our new postbox and we’re pleased with the service we received.

Max Hill

Forge & Foundry

3 years ago

Hi Katie, Thank you for the review, we're pleased to hear you were happy with our service. Many Thanks Forge & Foundry Team :-)

Product reviews

Date of purchase: 01/12/2022

Trusted Customer

Feefo Verified

3 years ago

Superb. Excellent product perfect packaging and delivery

Max Hill

Forge & Foundry

3 years ago

Thank you for taking the time to leave us a review, we're happy you're pleased with your order. Best Wishes Forge & Foundry Team :-)

Product reviews

Date of purchase: 09/12/2022

Trusted Customer

Feefo Verified

3 years ago

Weathervane

Excellent product and excellent service

Product reviews

Date of purchase: 28/12/2022

Not received a review invite?

Pair of Vintage Wooden Brick Mould Storage Box

View all media (235)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Forge & Foundry Reviews

Victorian Style Cast Iron Toilet Roll HolderMore reviews of this product (3)View product websiteGreat quality, would buy from them again. Product as described.

Large Black Cast Iron KettleMore reviews of this product (18)View product websiteUnusable product and company will not refund me.

Pair of Cast Iron Mice Home and Garden DecorationMore reviews of this product (20)View product websiteLovely well made mice and very fair price

Elizabeth Regina Black ER Post BoxMore reviews of this product (1)View product websiteGreat quality, looks very regal outside our home.

Decorative Outdoor Heron SculptureMore reviews of this product (5)View product websiteBrilliant good quality and price

Hand Finished Cast Aluminium Tractor WeathervaneMore reviews of this product (6)View product websiteSuch good quality and exactly as picture. Came quickly and in perfect condition

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?