How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Footman James Reviews

https://www.footmanjames.co.uk

EXCEPTIONAL

Classic Vehicle Insurance Specialists

Service

4.7

/5

5

4

3

2

1

1,862

353

82

23

2,343

ratings over the past year

Displaying all 38,276 reviews

Trusted Customer

12 years ago

I would be delighted to explain over the phone why I was so disappointed with the…

I would be delighted to explain over the phone why I was so disappointed with the manner in which I was treated during my recent experience-especially as I had renewed another policy for another...

Trusted Customer

12 years ago

See above

Footman James

12 years ago

Thank you very much for taking the time to write your review. We are sorry to hear you have received a poor experience on this occasion. A member of our team will contact you shortly, to help resolve this matter.

0

Trusted Customer

12 years ago

I have no problems with the service I receive from Footman James.

0

Trusted Customer

12 years ago

Very quick and helpful - just the answering machine message at the beginning of each…

Very quick and helpful - just the answering machine message at the beginning of each call is tiresome.

0

Trusted Customer

12 years ago

The classic car valuation process is too onerous upon the customer and the basic valuation…

The classic car valuation process is too onerous upon the customer and the basic valuation is too low, meaning that my car is underinsured until I do a load of work to get FJ photos of my car - not...

0

Trusted Customer

12 years ago

Customer service excellent - original contact system a bit lacking.

0

Trusted Customer

12 years ago

Good service

0

Trusted Customer

12 years ago

Very business like and straight to the point, would recommend their services J Clarke

0

Trusted Customer

12 years ago

Efficient and friendly.

0

Trusted Customer

12 years ago

Get the impression of a well managed and motivated company

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo