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Fonebox Reviews

http://www.fonebox.com.au/
Service
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ratings over the past year

Fonebox is no longer an active Feefo customer
Displaying all 68 reviews
Trusted Customer
7 years ago
Date of purchase: 26/08/2011
no one ever calls just send bills
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Fonebox
7 years ago
Thank you for your feedback. We apologize for any inconvenience caused, your feedback is really important to us and we continually look for ways to enhance our customer’s experiences. A member of our team will be in contact with you by the end of this week. Thanks again!
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Trusted Customer
7 years ago
Date of purchase: 11/03/2013
What Trusted Customer said about Fonebox:
yes I do not have any problem with their service
1
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Trusted Customer
7 years ago
Date of purchase: 17/04/2013
What Trusted Customer said about Fonebox:
The product is amazing however I don't know all the functionality. Every time I call to say "Can I get a report or this function on my IVR?" the response is always yes, But we would have used that...

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Customer Support
Fonebox
7 years ago
Thank you for your feedback. We apologize for any inconvenience caused, your feedback is really important to us and we continually look for ways to enhance our customer’s experiences. A member of our team will be in contact with you by the end of this week. Thanks again!
1
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Trusted Customer
Brisbane
7 years ago
Date of purchase: 27/12/2012
What Trusted Customer said about Fonebox:
Excellent Service
2
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Trusted Customer
7 years ago
Date of purchase: 03/11/2016
What Trusted Customer said about Fonebox:
Braydon Gould
I would like commend Braydon on his five star customer service. He is always professional and takes the time to work through any issues we have. I imagine we haven't been the easiest clients but he...

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Trusted Customer
Melbourne
7 years ago
Date of purchase: 11/03/2011
What Trusted Customer said about Fonebox:
Answer emails faster!
Whenever I email to change location details it takes a really long time for someone to email me back and confirm. I often have to follow up email myself to make sure it got done. For example, I sent...

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Customer Support
Fonebox
7 years ago
Thank you for your feedback. We apologize for any inconvenience caused, your feedback is really important to us and we continually look for ways to enhance our customer’s experiences. A member of our team will be in contact with you by the end of this week. Thanks again!
1
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Trusted Customer
7 years ago
Date of purchase: 28/04/2015
What Trusted Customer said about Fonebox:
satisfied customer
I'm happy with the service provided.
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Trusted Customer
7 years ago
Date of purchase: 02/03/2017
Great phone service
yes they are amazing
2
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Trusted Customer
7 years ago
Date of purchase: 17/02/2010
Happy with fonebox. Easy to understand billing system
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Trusted Customer
7 years ago
Date of purchase: 11/10/2016
What Trusted Customer said about Fonebox:
Justin is always incredibly helpful, quick to respond and action our requests. The service seems to work very well and I haven't heard any complaints
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About Fonebox
Fonebox is Australia’s Leading Provider of Inbound Telecommunication Services. Established in 2008, Fonebox services some of Australia’s biggest businesses and has been recognised for our success and innovation by SmartCompany, Deloitte, BRW and AIM.
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1800 366 326
9/100 Edward St, Brisbane, Queensland, 4000, Australia
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About Fonebox
Fonebox is Australia’s Leading Provider of Inbound Telecommunication Services. Established in 2008, Fonebox services some of Australia’s biggest businesses and has been recognised for our success and innovation by SmartCompany, Deloitte, BRW and AIM.