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FlyDirect Reviews

Displaying all 3,280 reviews

Trusted Customer

Feefo Verified

Jersey

10 years ago

What Trusted Customer said about FlyDirect:

Hassle free flying!

Made the trip really hassle and stress free, without all the pain of connecting via gatwick. 2 hours and you're in your destination, perfect! Would definitely do again.

Rebecca Evans

FlyDirect

10 years ago

Many Thanks for your feedback. We're thrilled that you had an enjoyable break in Majorca and hope to see you on board again soon.

Product reviews

Date of purchase: 28/03/2016

Trusted Customer

Feefo Verified

PALMA NOVA

10 years ago

What Trusted Customer said about FlyDirect:

TRANSFER COACH

THE SERVICE WAS EXCELLENT OTHER THAN AN EXCEEDINGLY LONG DELAY LEAVING AIRPORT ON TRANSFER COACH TO HOTEL DUE TO TWO PASSENGERS MISSING. SYSTEM HAS TO BE SPEEDED UP. WE WERE IN THE COACH 100 MINUTES...

Product reviews

Date of purchase: 14/06/2016

Trusted Customer

Feefo Verified

10 years ago

Its a budget airline you get what you pay for, but I'll use them again as its convenient for direct flights from Jersey

It was ok. Its a budget airline therefore to an extent, you get what you pay for. Check in at Jersey, straightforward, In Majorca, it took far too long, we were queuing for more than an hour, and...

Lydia Smith

FlyDirect

10 years ago

Thank you for your feedback, I'm sorry that the check-in process in Palma was slow. We are following up your comments about the in-flight service with the airline as we always expect them to have the sufficient stocks to be able to serve clients. There may always be instances where they run out of certain items but they should service the entire plane. Please accept our apologies for this. I hope you had a great time whilst in Majorca and we might be able to help you again in the future.

Trusted Customer

10 years ago

Thank you for your response. I appreciate it.

Product reviews

Date of purchase: 16/03/2016

Trusted Customer

Feefo Verified

Jersey

10 years ago

What Trusted Customer said about FlyDirect:

Lovely week in the Majorca sun...

Very good experience overall. Just a couple of observations/comments which may be useful feedback. When arriving at Palma airport we followed the written instructions to find the transfer desk...

Lydia Smith

FlyDirect

10 years ago

Hi, thanks for your feedback, I'm sorry that there was confusion on your arrival at the airport. Usually the desk is open and the process is straight forward. We will mention to them though that the instructions in their absence weren't any help! As regards the Hotel Eden, it's great to hear that you had a good stay and that the lifeguard helped making it more fair with the sunbeds. And of course, it's great to hear that you enjoyed the direct flights :)

Product reviews

Date of purchase: 15/12/2015

Trusted Customer

Feefo Verified

Jersey C.I.

10 years ago

What Trusted Customer said about FlyDirect:

A no problem experience from start to finish.

Although the flight from Jersey to Palma was around an hour late leaving, the staff were very helpful and polite, we were travelling with a group along with two small children and the stewardess made...

Product reviews

Date of purchase: 25/02/2016

Trusted Customer

Feefo Verified

10 years ago

Hassle free journey both ways

Excellent service from start to finish

Product reviews

Date of purchase: 02/02/2016

Trusted Customer

Feefo Verified

Jersey

10 years ago

What Trusted Customer said about FlyDirect:

Direct flight to Majorca - was great and I was very happy with the price for the whole package

The flight was short and direct from Jersey giving half a day when we arrived. On the return we had to get up very early though! Cabin crew all very nice and polite.

Product reviews

Date of purchase: 14/03/2016

Trusted Customer

Feefo Verified

10 years ago

EXCEPT - Check in at Palma which is very slow with not enough desks open, and bottle necks forming rapidly if the check in operator is slow, or if they encounter a "problem" passenger

Product reviews