FlyDirect Reviews

Many Thanks for your comments. We're pleased you enjoyed your holiday generally, but are not sure what worried you about Volotea. Please feel free to contact us directly through enquiries@jerseytravel.com if you'd like to discuss further.

Many Thanks for your feedback. We're pleased to hear that you enjoyed the direct service. We continue to work closely with the airline to improve refreshment service and check-in times which are occasionally slower than we consider ideal.

Many Thanks for your feedback. We're delighted that you enjoyed your direct holiday, and hope to see you on our flights again soon.

Many Thanks for your feedback. We look forward to seeing you on another  Flydirect holiday soon.

Many Thanks for your comments. We are working with the airline to find a solution to the refreshments situation, unfortunately sometimes with a tail wind the flight is just too short to be able to serve everyone! We look forward to seeing you on another Flydirect Holiday soon.

Many Thanks for your feedback. We look forward to seeing you on another Flydirect Holiday in the future.

Many Thanks for your kinds comments, which we will pass on to Sonia and Frida. We're delighted that you had a good holiday in Majorca and hope to have you travelling with us again soon.

Many Thanks for your feedback. We're very sorry to hear that you were dissatisfied with the check in and seating procedure. Seats are manually allocated in advance by airport staff, in order that those booked on the same reference number can be seated together where possible. When a flight is less busy it may be possible for this to be changed on check-in, however on the date you travelled the flight was almost full. We apologise that you were given the wrong information by Swissport staff and will make sure they are refreshed on the aircraft layout. As we are a small company operating a single charter aircraft, we are afraid it's not currently possible to offer seat selection in advance of travel, for which we apologise. Should you decide to travel with us again, please advise us at the time of booking and we can place a request on the flight manifest. Unfortunately we cannot ever 100% guarantee that all requests can be granted.

Many Thanks for your lovely feedback. We look forward to welcoming you on to another of our direct flights in the future!

Many Thanks for your feedback. We have received your email and are sorry to hear that you were disappointed with your accommodation. We will forward to Club Marthas for their comment, before replying directly to you by email within the next 7 working days.