How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

FlyDirect Reviews

Displaying all 3,281 reviews

Trusted Customer

Feefo Verified

9 years ago

Great flight

Very good service with no issues and friendly cabin staff

Ollie Watts, Marketing Coordinator

FlyDirect

9 years ago

We are happy that there were no issues. We do hope you'll book with FlyDirect again soon!

Date of purchase: 27/09/2017

Trusted Customer

Feefo Verified

9 years ago

Good flight; on time, comfortable, kept well informed but felt cabin crew were initially a little rude.

Product reviews

Date of purchase: 27/09/2017

Trusted Customer

Feefo Verified

9 years ago

Extremely helpful in all contact with the team.

Ollie Watts, Marketing Coordinator

FlyDirect

9 years ago

Thank you for your feedback, we do hope you'll book with FlyDirect again in the future.

Product reviews

Date of purchase: 27/09/2017

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about FlyDirect:

Booking was very easy and it was nice to be able to spread the payments in 2.

Ollie Watts, Marketing Coordinator

FlyDirect

9 years ago

Thank you for your comments. We look forward to being able to welcome you on another trip soon!

Product reviews

Date of purchase: 27/09/2017

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about FlyDirect:

Feedback

Great value and service. Wish had broader options for travel destinations and dates during the year.

Ollie Watts, Marketing Coordinator

FlyDirect

9 years ago

Thank you for your feedback, we will take your comments into consideration and look forward to having you book with us again soon!

Date of purchase: 27/09/2017

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about FlyDirect:

I'd certainly book with Fly Direct again

Booking was simple and efficient. The airline was clean, spacious and on time with polite crew. What more could you ask for!

Ollie Watts, Marketing Coordinator

FlyDirect

9 years ago

We love receiving feedback like this, we really look forward to having you book with us again!

Date of purchase: 27/09/2017

Trusted Customer

Feefo Verified

9 years ago

Easy to book online.

Ollie Watts, Marketing Coordinator

FlyDirect

9 years ago

We are glad you found our online booking service nice and easy. We do hope you'll use FlyDirect again in the future.

Product reviews

Date of purchase: 27/09/2017

Trusted Customer

Feefo Verified

9 years ago

What Trusted Customer said about FlyDirect:

Very easy

Ollie Watts, Marketing Coordinator

FlyDirect

9 years ago

Thank you!

Product reviews

Date of purchase: 27/09/2017

Trusted Customer

Feefo Verified

Jersey

9 years ago

What Trusted Customer said about FlyDirect:

Great service. Well done and thank you.

Punctuality, service, spotless aircraft and convenience of a direct flight. Congratulations. No hesitation in recommending Fly Direct and will certainly be with you next year.

Ollie Watts, Marketing Coordinator

FlyDirect

9 years ago

Thank you for your kind words, we look forward to seeing you again next year!

Date of purchase: 27/09/2017

Trusted Customer

Feefo Verified

Jersey

9 years ago

What Trusted Customer said about FlyDirect:

Good

Flights timing good, attentive staff, excellent wheelchair service. Pity about the seating, so hard and the seats didn't tilt back.

Date of purchase: 27/09/2017

Not received a review invite?

View all media (187)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

FlyDirect Reviews

MAJORCAMore reviews of this productView product websiteAs per previous comments.

La PergolaMore reviews of this productView product websiteEasy check in. Friendly cabin crew and short journey time. La Pergola was a great base for our holiday. Spacious one bedroom apartment, clean and tidy. Helpful staff. Good facilities. Easy walk to...Read more

MAJORCAMore reviews of this productView product websitePlanes were immaculate, crew very friendly, food quite nice and all on time. Such an easy holiday. Will be booking again for next year

MAJORCAMore reviews of this productView product websiteAssistance to get passager on board as travelling with mobility impaired. Palma airport has lot of help for assistance. Only problem was when checking in as mistake had been made with an earlier...Read more

MAJORCAMore reviews of this productView product websiteboth flights were on time and good

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?