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FlyDirect Reviews

Trusted Customer

Feefo Verified

7 years ago

Flydirect service overall was good but the service of smartwings on the way to tenerife on 15.04. 19 lots to wish. Crew unfriendly, didnt really care about customers, didnt care about cleanliness,...

Gina

FlyDirect

7 years ago

Thank you very much for your feedback we are glad you were happy with the service you received from FlyDirect. Regarding the comments you have made of the Smartwings service on the 15th April, please see we will pass these onto the airline as client feedback. We hope to welcome you aboard on another direct flight service in the future.

Product reviews

Date of purchase: 22/04/2019

0

TC

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about FlyDirect:

Flying direct from Jersey is worth it's weight in gold.

Excellent despite setbacks all managed very well & very efficiently. Monday to Monday was not ideal as I work term time but as it was Easter holidays on this occasion it was fine. Redirect did so...

Gina

FlyDirect

7 years ago

Thank you for your positive comments, we are glad you enjoyed the service provided and your holiday was enjoyable. We are trying to secure weekend departures again for the 2020 program so we hope this will be better for our clients.

Product reviews

Date of purchase: 15/04/2019

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Trusted Customer

Feefo Verified

7 years ago

Very good holiday from start to finish I recommend to anybody how what’s to travel

Gina

FlyDirect

7 years ago

Thank you for your feedback we are glad you had a lovely time away and we hope to welcome you on another FlyDirect holiday in the future.

Product reviews

Date of purchase: 15/04/2019

0

TC

Trusted Customer

Feefo Verified

Guernsey

7 years ago

What Trusted Customer said about FlyDirect:

Well Organised Trip

Was a bit disappointed with Smartwings could not get alcohol to start the holiday well But as for fly direct everything was organised well pick up from the airport and departure all went well

Gina

FlyDirect

7 years ago

Thank you for your feedback, we are glad that you enjoyed the organisational side of the service and your hotel and facilities. We take on board your comments regarding the drinks service on Smartwings and we are looking to get this rectified on our next Tenerife rotation for 2020!

Product reviews

Date of purchase: 08/04/2019

0

Trusted Customer

Feefo Verified

7 years ago

First class

Very helpful and professional

Product reviews

Date of purchase: 01/04/2019

0

Trusted Customer

Feefo Verified

7 years ago

Excellent service

The staff were friendly and helpful, the plane was clean and tidy and the flight went and arrived to schedule.

Gina

FlyDirect

7 years ago

Thank you very much for your feedback, we are glad you enjoyed your trip to Tenerife and we look forward to welcoming you on another FlyDirect holiday in the future.

Product reviews

Date of purchase: 01/04/2019

0

TC

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about FlyDirect:

Direct from Jersey makes travel so straightforward. The aircraft was ahead of schedule both ways. The hotel was excellent in every respect - as reflected in the cost Luciano the Tenerife tour rep was...

Rebecca Evans

FlyDirect

7 years ago

Many Thanks for your feedback. It was a pleasure to be able to be of assistance in locating your lost ipad. We look forward to assisting you in booking your next Tenerife break.

Date of purchase: 25/03/2019

0

TC

Trusted Customer

Feefo Verified

Jersey

7 years ago

What Trusted Customer said about FlyDirect:

We will use them again , with all there troubles with the aeroplanes they kept us up to date as things went on , could not ask for more

Gina

FlyDirect

7 years ago

Thank you for your lovely feedback, we are glad we could assist and keep all our clients informed of the changes affecting the Tenerife programme, we look forward to welcoming you on a FlyDirect holiday in the near future.

Date of purchase: 25/03/2019

0

TC

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about FlyDirect:

The constant and caring customer contact at all times deserves five stars. During what could have been a very stressful time with the airline Germania going into liquidation they were in constant...

Gina

FlyDirect

7 years ago

Thank you very much for your comments regarding our customer service team and the contact we provided with our clients throughout the change of airline process. We look forward to welcoming you on another holiday with FlyDirect in the future!

Date of purchase: 25/03/2019

0

TC

Trusted Customer

Feefo Verified

Tenerife

7 years ago

What Trusted Customer said about FlyDirect:

Great Holiday

Very good , no problems at all and the issue with Germania not flying was sorted very quickly . We were also informed quickly about the problem with 737 MAX .. Our first experience with Fly direct...

Gina

FlyDirect

7 years ago

Thank you for your kind words, we are glad the service from our team and the quick turnaround period of securing a new airline and then again an alternate aircraft, meant that you could get off on your holiday and FlyDirect to Tenerife. We look forward to welcoming you on another FlyDirect flight in the future.

Product reviews

Date of purchase: 25/03/2019

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FlyDirect Reviews

TENERIFEMore reviews of this productView product websiteEasy and pleasant transaction ;)

TENERIFEMore reviews of this productView product websiteExcellent service throughout despite setbacks. Managed very efficiently.

GF FANABEMore reviews of this productView product websiteGood service very friendly staff

SOL TENERIFE 4*More reviews of this productView product websiteGREAT HOTEL RIGHT ON THE BEACH FRONT ENTERTAINMENT GREAT EVERY NIGHT BREAKFAST GREAT PLENTY OF CHOICE.

SOL TENERIFE 4*More reviews of this productView product websiteGood very large hotel, very clean with excellent facilities vast dining hall with great selection of food at breakfast. Nice helpful staff but the general feeling was a little impersonal.

TENERIFEMore reviews of this productView product websiteonly problem not of there making was the loss of a day due to rearranged airlines

HOTEL ISABELMore reviews of this productView product websiteVery nice location , low rise buildings in self contained site . Very friendly staff , good amenities . Catering good although we only only had b and b . A couple of evening buffet meals were also...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

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