Large queue st Jersey airport & not enough staff to get everyone through in time. Airline staff great & plane comfortable. Direct trip was Very convenient especially with a small child. The 15kg case...
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Product reviews
Date of purchase: 22/09/2019
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about FlyDirect:
aireuropa are a great airline to fly with
Eleanor
FlyDirect
7 years ago
Many thanks for your feedback. We’re glad that you were happy with our Aireuropa flights and hope to see you travel with FlyDirect in the future.
Date of purchase: 22/09/2019
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Trusted Customer
Feefo Verified
7 years ago
Very good service with no hassle, much better than going through Gatwick. The only problem was that if you arrive at the airport more than 2 hours ahead (when check in opens) there is very limited...
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Eleanor
FlyDirect
7 years ago
Thank you for reviewing your holiday with FlyDirect. It’s great to hear that you arrived with no hassle, and that you had a pleasant stay at your hotel. We appreciate you arriving 2 hours a head of your flight and we're sorry that you were disappointed with the facilities in Jersey Airport.
Product reviews
Date of purchase: 22/09/2019
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Trusted Customer
Feefo Verified
7 years ago
Check-in was without problems. Flight was good and on time.
Rebecca Evans
FlyDirect
7 years ago
Many Thanks for your feedback. We're pleased to hear that you enjoyed the flight in general. Unfortunately we have no control over the brands served on board, however we will pass on your comment regarding the wine to Air Europa.
Product reviews
Date of purchase: 15/09/2019
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Trusted Customer
Feefo Verified
7 years ago
It was not their fault there was 2 hours delay which we understand was due to French Air Traffic Control and yes we would use them again.
Rebecca Evans
FlyDirect
7 years ago
Many Thanks for your feedback. We apologise for the unavoidable delay on this occasion, and hope to see you on another FlyDirect service soon.
Product reviews
Date of purchase: 15/09/2019
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Trusted Customer
Feefo Verified
7 years ago
What Trusted Customer said about FlyDirect:
Generally good but our change of address was not noted even though we advised the office of this twice. Our travel documents were sent to our old address.
Rebecca Evans
FlyDirect
7 years ago
Many Thanks for your feedback. We have checked our system and unfortunately it wasn't picked up that your documents had already been sent when your address change was processed, please accept our apologies for this oversight. We will feedback your comments to the HSM Sandalo Hotel.
Product reviews
Date of purchase: 15/09/2019
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Trusted Customer
Feefo Verified
7 years ago
Easy booking
Product reviews
Eleanor
FlyDirect
7 years ago
Thank you for your feedback. We’re glad you found booking with us easy and although the late arrival isn’t everyone’s preference we hope the later departure from Palma at the other end meant you had chance to enjoy your final morning.
Date of purchase: 15/09/2019
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Trusted Customer
Feefo Verified
7 years ago
Absolutely perfect service would highly recommend.
Eleanor
FlyDirect
7 years ago
Thank you for taking the time to review our FlyDirect service. We're glad you were happy and welcome you to FlyDirect in the future
The check in for flights needs to be improved , particularly at Jersey which is really slow . Long queues even when you get there well in advance of time specified .
No Fly Direct rep at departures...
It was a good flight, and the crew were very friendly and professional. We had a delay on the way out, and return journey, but nothing serious. Also, good flight times for us. Will use again, and...
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Eleanor
FlyDirect
7 years ago
Thank you for reviewing your experience with FlyDirect. It’s always great to hear that we’re taking some of the hassle out of flying abroad. We hope you enjoyed the rest of your holiday and to see you travel with FlyDirect again in the near future.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.