How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

FlyDirect Reviews

MM

Mr P Markham

Feefo Verified

4 years ago

What Mr P Markham said about FlyDirect:

Faultless - already looking at when I can use them again

Nuria Arocas

FlyDirect

4 years ago

Thank you for you review! This is what we love to hear :)

Date of purchase: 03/04/2022

0

MB

Mr R Baudains

Feefo Verified

Jersey

4 years ago

What Mr R Baudains said about FlyDirect:

Excellent service

The service was first class. In Particular the help offered to fill in the Spanish Covid form

Nuria Arocas

FlyDirect

4 years ago

Than you so much for the 5-star review :) Happy customers, happy team! We're glad you found FlyDirect useful and helpful :) We always do our best to make our clients' life easy by taking the the weight of organising the holiday off their shoulders and leaving for them the fun bit, which is to enjoy! Looking forward to hear about your next adventure!

Product reviews

Date of purchase: 03/04/2022

0

Trusted Customer

Feefo Verified

4 years ago

Return flight too early!!

I have used their services several times & the direct flights are invaluable with a good choice of hotels & reasonable board options. I do find it is now cheaper to use independent transport once at...

Nuria Arocas

FlyDirect

4 years ago

Thank you for taking your time in reviewing us. We're already looking into better times for next programs. Otherwise, we're happy you had a great time in Tenerife :)

Product reviews

Date of purchase: 03/04/2022

0

MC

Mr N Carre

Feefo Verified

Jersey

4 years ago

What Mr N Carre said about FlyDirect:

We both required assistance which they sorted out no problem.The check in was so easy & the staff were excellent. Thank you for a brilliant holiday.

Product reviews

Date of purchase: 03/04/2022

0

MM

Mr T Morley

Feefo Verified

4 years ago

What Mr T Morley said about FlyDirect:

Perfect from start to finish

The whole experience from start to finish was perfect, both flights early, transfers smooth and hotel great. No complaints, a great week in Tenerife! :)

Nuria Arocas

FlyDirect

4 years ago

Thank you for taking the time to review us. We're so happy your holiday went smoothly and you enjoyed from start to finish your stay in Tenerife. Looking forward to helping you again in the near future!

Product reviews

Date of purchase: 03/04/2022

0

MS

Mr R Sinnett

Feefo Verified

Jersey

4 years ago

What Mr R Sinnett said about FlyDirect:

Very efficient organisation.

Very efficient organisation - all went smoothly. My only suggestion for improvement is for better in-flight catering during what was a 4-hour flight.

Nuria Arocas

FlyDirect

4 years ago

Thank you so much for the 5-star review :) We take note of your suggestions to improve our services. We're glad you found FlyDirect useful and helpful. We try our best to make our clients' life easy by taking the the weight of organising the holiday off their shoulders, specially in these times in which we live :)

Product reviews

Date of purchase: 27/03/2022

0

MB

Mr R Bowden

Feefo Verified

Jersey CI

4 years ago

What Mr R Bowden said about FlyDirect:

This is the first time we have used Fly Direct, we found it all very straight forward, and would look to use them again, especially if it meant going to a warm place in the early part of the year!

Nuria Arocas

FlyDirect

4 years ago

Than you so much for the lovely review :) Happy customers, happy team! We couldn't agree more, it is worth paying a little bit more for the convenience to travel hassle-free direct to your destination. We're happy you found FlyDirect useful and helpful :) We try our best to make our clients' life easy by taking the the weight of organising the holiday off their shoulders, specially in these times in which we live :)

Product reviews

Nuria Arocas

FlyDirect

4 years ago

Than you for the lovely review :) Happy customers, happy team! We couldn't agree more, it is worth paying a little bit more for the convenience to travel hassle-free direct to your destination. We're happy you found FlyDirect useful and helpful :) We try our best to make our clients' life easy by taking the the weight of organising the holiday off their shoulders, specially in these times in which we live :)

Date of purchase: 20/03/2022

0

Trusted Customer

Feefo Verified

4 years ago

Happy Customer

FlyDirect are always helpful and professional, even when there are problems. The flight was on time and very comfortable... can't ask for anything else really.

Nuria Arocas

FlyDirect

4 years ago

Than you so much for the 5-star review :) We love when clients say beautiful things about us! We try our best to make our clients' life easy by taking the the weight of organising the holiday off their shoulders, specially in these times in which we live :)

Product reviews

Date of purchase: 27/03/2022

0

Trusted Customer

Feefo Verified

4 years ago

A few critiques but generally good

A bit of delay on way out which should have been announced by ground crew as we were all waiting in lounge. Had to pay for inflight drink/food, originally we didn’t but airline changed. It would be...

FlyDirect Reviews

TENERIFEMore reviews of this productView product websiteExcellent correspondence and reminders from fly direct

La SiestaMore reviews of this productView product websiteGreat location, close to shops/bus stops/taxis & bars. Staff were very helpful/friendly (especially compared to other Tenerife hotels in the Alexandre chain!) The bar/lounge areas were very modern...Read more

H10 Gran TinerfeMore reviews of this productView product websiteVery welcoming. Clean and comfortable. Staff were very helpful. Good location.

GF Fa�abeMore reviews of this productView product websiteGreat hotel, spotlessly clean and great staff. Loved the adults only section on the roof.

Vincci La PlantacionMore reviews of this productView product websiteA highly-successful stay, with no suggestions for improvement apart from a recommendation for a daily provision of bottled water.

Colon GuanahaniMore reviews of this productView product websiteThis was straight forward, you paid for what you wanted. Yes you could say it was more expensive that traveling via say the UK, but if you want to go direct with less hassle, then sadly you have to...Read more

TENERIFEMore reviews of this productView product websiteNice place to soak up some sun.

TENERIFEMore reviews of this productView product websiteQuite expensive but better than going through England. More directs please.

TENERIFEMore reviews of this productView product websiteMore expensive than I would like but prefer direct flights

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?