Fly direct we’re fine , it was the hotel and experience that was awful , although I have sent complaint email to fly direct and I’m yet to i recieve a response
Nuria Arocas
FlyDirect
4 years ago
Thank you for your feedback.
We've already dealt with this inconvenience personally with you.
Product reviews
Nuria Arocas
FlyDirect
4 years ago
Thank you for your feedback.
We've already dealt with this inconvenience personally with you.
It was great to fly direct from Guernsey.
The transfer from the airport went well.
Disappointed I did not get the pre departure email.
Also I did not get the extra leg room I paid for.
Nuria Arocas
FlyDirect
4 years ago
Thank you for sharing your feedback with us.
We're happy to hear that you enjoyed the experience to fly direct to the destination. With regards to the pre-departure email, we always advise our clients to check the spam folder. Otherwise, we hope you had a great time in Majorca :)
Date of purchase: 11/09/2022
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Trusted Customer
Feefo Verified
4 years ago
Good direct flights. Good information. Have already booked again for next year.
Would definitely recommend them to others.
Nuria Arocas
FlyDirect
4 years ago
Thank you for sharing your experience with us. We're happy to hear that you had a great experience with FlyDirect, and that you've already secured your holiday for next year!
Product reviews
Nuria Arocas
FlyDirect
4 years ago
Thank you for sharing your experience with us. We're happy to hear that you had a great experience with FlyDirect, and that you've already secured your holiday for next year!
Date of purchase: 24/09/2022
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Trusted Customer
Feefo Verified
4 years ago
Very good customer service but flight on way back from Palma to Jersey leaves much too early for a family friendly flight - having to be at the airport to check in at 5-5.30am isn’t ideal with...
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Nuria Arocas
FlyDirect
4 years ago
Thank you for acknowledging the great customer service delivered by FlyDirect.
Product reviews
Nuria Arocas
FlyDirect
4 years ago
Slightly expensive, however the way of travelling is quicker and hassle-free :)
Brilliant direct flight from the Isle of Man, such a shame about the 3 hour delay on departure
Nuria Arocas
FlyDirect
4 years ago
Thank you for your review.
Delays are totally out of our control, but we do understand your frustration. We hope that this handicap didn't stop you from enjoying Majorca!
Wonderful service from start to finish, the direct flights are a great option for the Isle of Man and we had a cracking holiday! Transfers worked well and all required information was available...
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Nuria Arocas
FlyDirect
4 years ago
Thank you for the fabulous review.
This is what we love to hear, happy clients! We're glad to hear that you've already secured your holiday for next year :)
Product reviews
Nuria Arocas
FlyDirect
4 years ago
Lovely choice! We'll gladly forward your feedback to the hotel :)
Very disappointed with the delays with the flights 3 hours 25 minutes going to Majorca and an hour coming back to the IOM. Also not enough choice of food and drinks on the flight.
Nuria Arocas
FlyDirect
4 years ago
Thank you for your feedback.
Delays are totally out of our control, however we do understand your frustration. With regards the catering on board, due to all delays and cancellations that are happening lately we made the decision to reduce the food & drinks service to be able to offer consistency across all our direct services. We hope that this inconvenience didn't stop you from enjoying Majorca :)
Product reviews
Nuria Arocas
FlyDirect
4 years ago
Thank you for your feedback.
We're sorry to hear that the hotel chosen didn't live up to your expectations.
Date of purchase: 24/09/2022
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Trusted Customer
Feefo Verified
4 years ago
Generally a good flight only service but two hour delay in taking off for return flight could have been avoided. Delay caused by one paswenger who should not habe been allowed onto the aircraft.
Nuria Arocas
FlyDirect
4 years ago
Thank you for sharing with us your experience.
Delays are totally out of our control, however we do understand your frustration. On a positive note, it happened on your way back, which didn't affect your arrival time in Majorca :)
Product reviews
Nuria Arocas
FlyDirect
4 years ago
Thank you for sharing with us your experience.
Delays are totally out of our control, however we don understand your frustration. On a positive note, it happened on your way back, which didn't affect your arrival time in Majorca :)
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.