Many thanks for your review. I'm glad you loved seeing Belgium and the Netherlands on a bike and boat holiday. I'm very sorry that the guide was a little under par in his local knowledge and we have forwarded your feedback to the barge owner requesting that this area be improved on.
The Flexitreks team were very helpful and supportive in answering queries raised in a timely manner - cheers.
Product reviews
Andy
Flexitreks
10 years ago
Many thanks for the review Derek and we're so glad you enjoyed your holiday overall. Our local supplier is working to source an alternative 'superior' hotel for the night in Nowy Targ and we've also asked that the evening meals be served a little later than you experienced.
Responded promptly to emails and accommodated the holiday to our flights. Very personal.
Product reviews
Ally
Flexitreks
10 years ago
Great to hear everything went so well Fiona and in light of your comments we will definitely be recommending this tour to family cyclists in the future. I look forward to discussing next year's trip with you soon.
Always quick responses with emails in the planning stage and happily accommodated our alterations to the regular trip.
The briefing the day before was thorough and the guy was nice and friendly.
Product reviews
Ally
Flexitreks
10 years ago
So glad you enjoyed your trip Atida. To be honest, this is the first time we've heard of someone preferring route notes and maps to gpx tracks and it'll be interesting to see how many others echo your sentiments. We find that most customers, who have a choice, prefer to use a GPS as it allows them to enjoy the ride without having to stop and consult the map/notes every few kilometers. That said, I also appreciate that if you enjoy self-navigation then the maps are definitely more rewarding. What's available does differ by tour so be sure to ask about this before booking your next trip.
Ally was very helpful in providing a rapid response to my questions re: barge trip. She phoned me soon aftrer I made an online inquiry and arranged a booking on the barge. I would use and...
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Ally
Flexitreks
10 years ago
Lovely to hear you will use us again and that you enjoyed your cycling Holiday aboard the lovely Magnifique. Her new sister-ship, the Magnifique II, is also now in service offering the same levels of style and comfort.
Date of purchase: 17/02/2016
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10 years ago
Flexitreks researched the possible effect that the European Football Championships might have on our cycling tour and advised us of alternate dates.
Product reviews
Ally
Flexitreks
10 years ago
Glad we managed to help you avoid the hooligans and lovely to hear all went well.
Flexitreks offers a range of leisure cycling holidays throughout Europe. Our holidays are all about relaxing rides on comfortable, bikes, with plenty of time to enjoy the sights and scenery along the route. Everything is provided, including bikes, detailed route notes, daily luggage transfer and a great choice of accommodation.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Flexitreks offers a range of leisure cycling holidays throughout Europe. Our holidays are all about relaxing rides on comfortable, bikes, with plenty of time to enjoy the sights and scenery along the route. Everything is provided, including bikes, detailed route notes, daily luggage transfer and a great choice of accommodation.