How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Flexitreks Reviews

Displaying all 977 reviews

Anne Bowden

Feefo Verified

Woking

3 years ago

What Anne Bowden said about Flexitreks:

Very good communication our trip. The app was easy to download and the instructions from Flexitreks were clear. We would have given 5 * but the e-bikes were incorrectly labelled/named so I was given...

Andy

Flexitreks

2 years ago

Sorry about the bike mix-up Anne but glad everything else went smoothly.

Product reviews

Date of purchase: 17/07/2023

Emma Pailing

Feefo Verified

Bracknell

3 years ago

What Emma Pailing said about Flexitreks:

Puglia cycling break self guided x 5 nights

Very informative, snd great app, good customer service.

Andy

Flexitreks

2 years ago

The app is a game-changer for sure - thanks Clare

Product reviews

Date of purchase: 11/04/2023

Trusted Customer

Feefo Verified

3 years ago

Excellent informative, support from all staff especially Ally

Excellent advice & information prior to the holiday. Requirement for accommodation altered & Immediate action taken to add extra nights in Toulouse & Bordeaux

Andy

Flexitreks

2 years ago

Many thanks for your kind words.

Product reviews

Date of purchase: 19/07/2023

Maurice Hicks

Feefo Verified

Somerset

3 years ago

What Maurice Hicks said about Flexitreks:

Great cycling holiday in a beautiful area of Italy.

Pre-tour service, advice and meeting our special requests was excellent.

Andy

Flexitreks

2 years ago

Always nice to read this - thanks Maurice

Product reviews

Date of purchase: 28/06/2023

Cordelia MCKENZIE

Feefo Verified

London

3 years ago

What Cordelia MCKENZIE said about Flexitreks:

Beautiful terrain, mostly gently downhill. Lofer to Salzburg the highlight

Responsive and answered our questions clearly

Andy

Flexitreks

3 years ago

Thank you Bruce, that's our aim.

Product reviews

Date of purchase: 06/01/2023

Beverley Turner

Feefo Verified

Saffron Walden

3 years ago

What Beverley Turner said about Flexitreks:

Fantastic trip - as a result of excellent customer service

Really excellent, efficient and most of all friendly service from Ally. Felt reassured at all times.

Andy

Flexitreks

3 years ago

Lovely words and most welcome - thank you Beverley

Product reviews

Date of purchase: 06/11/2022

Steve Groves

Feefo Verified

3 years ago

What Steve Groves said about Flexitreks:

Great Holiday

As always Ally and Andy discuss the trip, talk you through the route, hotels, etc. Perfect service

Andy

Flexitreks

3 years ago

Always a pleasure Steve, thank you!

Product reviews

Date of purchase: 31/01/2023

Victoria Franklin

Feefo Verified

3 years ago

What Victoria Franklin said about Flexitreks:

Fabulous holiday on a lovely boat!

Absolutely first class service from Ally. She patiently answered all my quite detailed questions about this fabulous holiday.

Andy

Flexitreks

3 years ago

Wonderful, so glad we helped you choose the right option Vicky.

Product reviews

Date of purchase: 14/08/2022

Trusted Customer

Feefo Verified

3 years ago

Nice, but there were lots of problems that the company needs to iron out

Not enough information The routes were good, and the places to stay generally pleasant but there were problems: 1. There really needed to be better information about places to be able to get food...

Product reviews

Date of purchase: 05/04/2023

Gordon MacKenzie

Feefo Verified

St Andrews

3 years ago

What Gordon MacKenzie said about Flexitreks:

Excellent introduction to the holiday

Andy

Flexitreks

3 years ago

Thanks Gordon

Product reviews

Date of purchase: 27/01/2023

Not received a review invite?

View all media (121)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Flexitreks Reviews

Canal de Garonne Cycling HolidayMore reviews of this productView product websiteCycling good, accommodation and food very good but the scenery was not particularly interesting. Bikes were excellent, luggage transfer excellent. The Museum of Matchsticks at Fontet was closed...Read more

Puglia Cycling BreakMore reviews of this productView product websiteBetter than I expected, to experience Puglia by bike. Great scenery, bikes were brilliant, great customer service at hotels. Am looking to book another bike tour now.

Canal de Garonne Cycling HolidayMore reviews of this productView product websiteEfficient start to cycling. Bikes delivered night before. Book to support cyclie GPS app. Maps & information invaluable. All route as expected. Only alteration to itinerary was Madame Duranteau...Read more

Adige River to Lake Garda Cycling HolidayMore reviews of this productView product websiteReally well organised, everything happened as Flexitreks said it would. Cycle route guidance was very good and the App was great. Hotels were always friendly and mostly provided good or better...Read more

Innsbruck to Salzburg Cycling HolidayMore reviews of this productView product websiteBeautiful route, good maps, responsive customer service

Puglia and Matera Cycling HolidayMore reviews of this productView product websiteFabulous trip - bonus extra day in Matera - definitely worth it. Cycling was great - beautiful and varied scenery, lovely towns en route/overnight stays. Especially lovely around the coast - loads of...Read more

Salzburg to the Adriatic Cycling HolidayMore reviews of this productView product websiteLovely trip, especially the first 3 days. You really feel like you are in the mountains. Make sure to have dinner if staying at Hotel Brückenwirt, Sankt Johann im Pongau. If you want to extend the...Read more

Dalmatia South PLUS Bike & BoatMore reviews of this productView product websiteThe perfect mix of relaxation, exercise and light culture. Loved the Magellan and her lovely crew, who made us so welcome. The bike guides were also excellent and the rides were incredibly scenic and...Read more

Bordeaux to Arcachon Cycling HolidayMore reviews of this productView product websiteThe routes were good, and the places to stay generally pleasant but there were problems: 1. There really needed to be better information about places to be able to get food and water along the route,...Read more

Brenner Pass to Verona Cycling HolidayMore reviews of this productView product websiteScenery, bikes, tracks - all brilliant

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?