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Flats Direct Reviews

https://www.flatsdirect-uk.com
Rated
Exceptional

Insurance you can rely on from Flats Direct whether purpose-built or converted properties, owner-occupied blocks or rented flats

Service
4.8
/5

5

4

3

2

1

55

13

2

0

0

70

ratings over the past year

Displaying all 310 reviews
Trusted Customer
5 months ago
Date of purchase: 23/01/2024
Very good, easily available by phone. Quick response.
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SA
Sally
Barry
6 months ago
Date of purchase: 10/01/2024
What Sally said about Flats Direct:
Excellent helpful customer service. Found a great deal for us. I would highly recommend Flats Direct. Thank you
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Trusted Customer
6 months ago
Date of purchase: 22/01/2024
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Trusted Customer
6 months ago
Date of purchase: 24/12/2023
Quick service polite and friendly
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IN
Ingus
6 months ago
Date of purchase: 18/01/2024
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EV
Eve
6 months ago
Date of purchase: 16/01/2024
What Eve said about Flats Direct:
I was very disappointed that emails were addressed to all the residents in the building. As such everyone got involved and we were asked by one of the flat owners to pay the premium within 24 hours.
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Trusted Customer
6 months ago
Date of purchase: 16/01/2024
Swift, efficient and personal. Excellent phone manner and super helpful, the whole team. If the person I needed wasn’t there someone else helped. Top marks!
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MI
Michael
Burnley
6 months ago
Date of purchase: 14/01/2024
What Michael said about Flats Direct:
Excellent nothing further to add.
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AN
Anna
6 months ago
Date of purchase: 14/01/2024
What Anna said about Flats Direct:
Being profoundly deaf I relied on email to communicate and sort out my insurance, staff were very accommodating, efficient and helpful.
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IA
Ian
Guildford
6 months ago
Date of purchase: 11/01/2024
What Ian said about Flats Direct:
Service was excellent. I was informed of our new policy and price in plenty of time for me to revue the offer. Simple to accept. Thankyou.
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About Flats Direct
Flats Direct insurance are here to do the heavy lifting in arranging a tailored, quality insurance solution for flats. Whether you are a landlord, property manager or if you have taken control of your block as a 'Right to Manage' company, Flats Direct exist to provide a wide range of comprehensive and competitive covers to help you gain extra reassurance and security for your block of flats.
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0800 731 6242
2nd Floor, 50 Fenchurch Street, London, City of London, EC3M 3JY, United Kingdom
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About Flats Direct
Flats Direct insurance are here to do the heavy lifting in arranging a tailored, quality insurance solution for flats. Whether you are a landlord, property manager or if you have taken control of your block as a 'Right to Manage' company, Flats Direct exist to provide a wide range of comprehensive and competitive covers to help you gain extra reassurance and security for your block of flats.