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FlashRouters Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

5 years ago

Mostly good, but firmware ...

I am glad to have the privacy of the flash router. I had trouble for the first month, and my family was unhappy with me that I had bought this router and the internet experience had gone downhill. I...

Product reviews

Date of purchase: 21/05/2020

0

Trusted Customer

5 years ago

Easy setup and very intuitive, instructions are easy to follow and setup could be done by flashrouters if you provide them the user name and password of your favorite VPN provider but I didn’t do it,...

Product reviews

Date of purchase: 12/10/2020

0

Trusted Customer

5 years ago

Not what I expected

Maybe the router is faulty but the wifi connections on 5ghz and 2.4 ghz drop constantly and the speed with the vpn engaged is very slow. a 200mb connection down to less than 5mbps. I would send it...

Product reviews

Date of purchase: 06/07/2020

6

Trusted Customer

5 years ago

Router is good. Configuration, documentation is marginal at best.

I would probably buy again and overall I am satisfied but with some quibbles. The router itself is not the primary problem. Documentation for setup and connection is poor. Config assistance on...

FlashRouters Team

FlashRouters

5 years ago

We're glad we were able to assist you and thank you for your comments! We're always looking for ways to improve our processes. We'll pass on your notes to our development team.

Product reviews

Date of purchase: 22/06/2020

3

KW

kim wulff

5 years ago

What kim wulff said about FlashRouters:

Jamen jeg købte en asus router pre flashet med DDwrt firmware, og den har kørt lige siden til ug

FlashRouters Team

FlashRouters

5 years ago

We're glad you're enjoying your router!

Product reviews

Date of purchase: 25/06/2020

0

Trusted Customer

5 years ago

Excellent product and customer service

I initially had difficulty setting up the router, but the technical service rep was extremely patient, and stayed with me until it was up and running.

FlashRouters Team

FlashRouters

5 years ago

We're glad we were able to assist you!

Product reviews

Date of purchase: 29/06/2020

1

Trusted Customer

5 years ago

E-Mail Support

Product works well as far I can tell not being a tech guy. Customer service via e-mail only is a real pain though. Us old folks often need that telephone guidance.

FlashRouters Team

FlashRouters

5 years ago

Glad you're enjoying your router! In our experience assisting thousands of customers, we've found that the best way to resolve issues is either through email, TeamViewer remote support session, or live chat on our website. If you have any questions, we would be more than happy to assist.

Product reviews

Date of purchase: 26/06/2020

1

FH

Franck Pierre HERVE

5 years ago

What Franck Pierre HERVE said about FlashRouters:

Super !

Facile à configurer. Un fonctionnement parfait.

FlashRouters Team

FlashRouters

5 years ago

Merci, Franck!

Product reviews

Date of purchase: 28/06/2020

0

Trusted Customer

5 years ago

Support team gets the job done!

They stayed with me until the problem was solved and the vpn net up and running. Thank you for that.

Product reviews

Date of purchase: 16/06/2020

1

Trusted Customer

5 years ago

Dissapointed

The HW product is very nice and works perfectly. The SW however is VERY poor. The VPN support is garbage. It hangs after a few minutes because changing the server is painful and it only supports the...

FlashRouters Team

FlashRouters

5 years ago

Apologies for the issues that you are having with your FlashRouter! I have opened a ticket in our system to make sure your FlashRouter is up to date and working as it should be.

Product reviews

Date of purchase: 17/06/2020

3

FlashRouters Reviews

Linksys WRT3200ACM DD-WRT FlashRouterMore reviews of this product (19)View product websiteIt works with the proper firmware.

1 Year Gold PlanMore reviews of this product (58)View product websiteI used only 1 of my 4 allotted visits, and haven't yet taken advantage of the well care. Will I be contacted for the well care check-up? Does this gold automatically renew? I'm not sure how the...Read more

Netgear R7000-DDWRTMore reviews of this product (11)View product websiteGreat value for money and very stable. Make sure you have the DD-WRT Flash

Linksys WRT3200ACM DD-WRT FlashRouterMore reviews of this product (19)View product websiteMaybe the router is faulty but the wifi connections on 5ghz and 2.4 ghz drop constantly and the speed with the vpn engaged is very slow. a 200mb connection down to less than 5mbps. I would send it...Read more

3 Month Silver PlanMore reviews of this product (58)View product websiteto pay for no real support is a bad model. need to sell better quality products and throw support in, will not be buying anything else from them. It's a shame because if the product worked I would...Read more

Netgear R9000-DDWRTMore reviews of this product (12)View product websiteSetting up router was harder than it needs to be. Documentation was marginal to non-existant.

1 Year WarrantyMore reviews of this product (31)View product websitePoor turnaround on emails, often took till the next day to get answer. Most of my questions would have been better resolved with better documentation.

1 Year Gold PlanMore reviews of this product (58)View product websiteAn email sent one day would not be answered till the next day (partially I am sure due to time difference). I eventually figured out most issues on my own.

US to EU Plug AdapterMore reviews of this product (4)View product websiteJa der er meget at komme efter , stikket sidder meget løst i plugen og der skal ikke meget til før end den taber strømmen og rebooter. men er man lidt finger nem og ikke ræd for at lodde etc så er...Read more

Asus RT-AC5300-DDWRTMore reviews of this product (14)View product websitedener et fremragende køb køre uporklagelig

ExpressVPN Linksys WRT3200ACM FlashRouterMore reviews of this product (19)View product websiteThis unit works perfectly. I have not had any problems with it.

Linksys WRT3200ACM DD-WRT FlashRouterMore reviews of this product (19)View product websiteSeems to work great. No problems

2 Year WarrantyMore reviews of this product (8)View product websiteSo far haven't had to avail myself of this service.

3 Month Silver PlanMore reviews of this product (58)View product websiteThankfully haven't had to use the service.

Linksys WRT3200ACM DD-WRT FlashRouterMore reviews of this product (19)View product websiteUn peu moche mais fonctionne très bien

1 Year WarrantyMore reviews of this product (31)View product websiteIl n’y a rien à dire à ce sujet !

Netgear R6700-ExpressMore reviews of this product (10)View product websiteThe whole point of me paying $50 extra to buy a router with the firmware preinstalled, was so I would not have to install the firmware myself. The first words from the support person were "please...Read more

1 Year WarrantyMore reviews of this product (31)View product websiteProduct seems to work OK.

Linksys WRT3200ACM DD-WRT FlashRouterMore reviews of this product (19)View product websiteThe HW is really good and has many advanced config options.

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