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First Step Designs Reviews | Customer Service Reviews for https://www.feefo.com/reviews/first-step-designs | Feefo

Displaying all 219 reviews

Mary Stephenson

Holmfirth

9 years ago

Date of purchase: 01/03/2016

What Mary Stephenson said about First Step Designs:

Amazing staircase, expertly fitted.

I absolutely love my new staircase. It looks brilliant and everyone who visits me is so impressed with the difference it has made to my house. The whole experience from start to finish was a...

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Adam

First Step Designs

8 years ago

Thanks for the outstanding review Mary, I enjoyed finalising the specification with you upon our consultation and the fitting team thoroughly enjoyed completing the project for you! Many of our clients try to use our installation teams to complete work in their home after seeing their craftsmanship, but we do keep them very busy :)

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Trusted Customer

9 years ago

Date of purchase: 23/05/2016

Oak and glass staircase refurbishment

Actually the service rating should be "very good" but Feefo doesn't offer that option :-) Adam at FSD was very easy to deal with, replied promptly to eMails and phone calls, and was easy to get hold...

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Adam

First Step Designs

8 years ago

Thankyou for the kind words, our team show amazing attention to detail on all projects and enjoy their work being appreciated. If you ever end up moving, you know where we are :)

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Sal

Birmingham

9 years ago

Date of purchase: 07/12/2015

What Sal said about First Step Designs:

The whole project was completed very professionally from design to installation and we achieved the dream finish.

I got in touch with Adam at the end of late October last year after I came across them on the internet. My husband and I had just had our house renovated but wanted a glass balustrade for a...

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Adam

First Step Designs

8 years ago

Thanks for the great review Sal, it was a pleasure discussing ideas with you to achieve the best design possible on your cut string staircase. The finish is oustanding and can be seen on our gallery page now too! I have passed on your kind words to our installation team who are still raving about the great food you served them :)

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Caroline

9 years ago

Date of purchase: 07/04/2016

What Caroline said about First Step Designs:

A job well done

From start to finish Adam at first steps was polite, efficient and very willing to adapt to our requests. The installations guys were also polite and perfectionists in the execution of the job.

Tom

First Step Designs

8 years ago

Thanks for the kind words Mrs Ashford, we have passed on your comments to Adam, Andy & Chris who were involved in the oak and wrought iron finish of your staircase!

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Mr & Mrs Felton

Muxton, Telford

9 years ago

Date of purchase: 11/01/2016

What Mr & Mrs Felton said about First Step Designs:

Very knowledgeable and professional. The staircase looks amazing and adds a real wow factor to our entrance and landing.

Customer Services Manager

First Step Designs

8 years ago

Thank you for your comments towards our designers and surveyors knowledge. The fitters thoroughly enjoyed installing a unique staircase in your home!

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Ben

Nottingham

9 years ago

Date of purchase: 09/09/2015

What Ben said about First Step Designs:

Excellent

Customer Services Manager

First Step Designs

8 years ago

Thanks for your kind words towards your First Step Designs Staircase Renovation!

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Jackie

Cambridgeshire

9 years ago

Date of purchase: 27/10/2015

What Jackie said about First Step Designs:

First class design and service.

From our first meeting with Adam who designed and gave us the quotation to the completion of the renovation we could not fault it. The staircase was completed in 4 days (three storey house) and...

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Adam

First Step Designs

9 years ago

Thanks so much for First Step Designs staircase renovation review Jackie! The oak and glass renovation looks stunning and thank you for letting other clients come and see the work, it has led to more sales, allowing our company to continue its growth!

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Clive

Norfolk

9 years ago

Date of purchase: 16/05/2016

What Clive said about First Step Designs:

Looking to renovate a staircase? - you'll be hard pressed to beat these folks: no hesitation in recommending them.

From first to last, First Step provided a top quality service. Having sent them a few photos of my current staircase and a brief description of what I was hoping for, the design team came back within...

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Adam

First Step Designs

9 years ago

Thanks for the review Clive, it was a pleasure showing you around our showroom and factory! We have passed on your kind words to our installation team too!

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Brian

Stoke-on-Trent

9 years ago

Date of purchase: 26/03/2015

What Brian said about First Step Designs:

Impossibly good service from the first contact to the completed installation

We made a number of enquiries to different companies concerning the updating of our existing staircase and eventually appointed First Steps Designs to carry out the work. What an excellent choice!...

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Adam

First Step Designs

9 years ago

Thank you so much for your kind words Brian! We still use your before and after images on all our consultations to show the beauty of the transformation to potential clients :)

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About First Step Designs

Renovate your staircase with no mess or fuss in as little as 48 hours with First Step Designs. Or we can supply and fit a brand new Designer staircase for your new build property, or complete renovation of your existing home. First Step Designs are the staircase specialists.

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01782 959300

Unit 12, Galveston Grove, Stoke on Trent, Staffordshire, ST4 3PE, United Kingdom

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