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First Fence Reviews

Rated
Exceptional

Nationwide manufacturers and suppliers of Temporary Fencing, Security Fencing , Traffic Management and Site Supplies.

Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

256

21

3

2

6

288

ratings over the past year

Displaying all 1,827 reviews
Trusted Customer
6 years ago
Date of purchase: 01/11/2018
Excellent service, fast delivery would use again.
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Katie
First Fence
6 years ago
Thank you for your review! We are always on the lookout for ways to improve the speed and efficiency of our service from order to delivery, and are really pleased you would use us again.
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Trusted Customer
6 years ago
Date of purchase: 23/10/2018
Heras Fence Supply, excellent
Excellent service, everything delivered in order and on time
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Katie
First Fence
6 years ago
Thank you so much for your review, we are so pleased that you found our service excellent! If there is anything else we can help with, give us a call on 01283 512 111.
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Dan Wateridge
6 years ago
Date of purchase: 05/11/2018
What Dan Wateridge said about First Fence:
Frustraited.
I ordered self colour panels and specifically stated on the phone I do not want pre galvanized and I have been sent pre galv
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Katie
First Fence
6 years ago
Hi Dan, thank you for your feedback, my apologies you weren’t happy with your order. Customer Services are looking into any misunderstanding in relation to the material of the panels you ordered. Looking at the invoice we sent to you, it does state that they are in pre-galvanised finish, however, we are still looking into this internally and will action any re-training and product clarification as required.
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Chris Fernandes
6 years ago
Date of purchase: 24/10/2018
What Chris Fernandes said about First Fence:
The first fence came was the wrong height, The second fence was short 10cm (Even tho they don't do a fence that height), called about it and they promised to get back to me.... They never did.
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Katie
First Fence
6 years ago
Hi Chris, thank you so must for your honest feedback. I am glad we have managed to resolve this for you and get you the items you require straight away! Moving forward we are looking at how we can make heights/ details of our products clearer on our site and are amending out processes to ensure all staff are fully trained in this. Again thank you and if you need anything else please do not hesitate to contact us.
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ADAM ROBERTS
Bristol
6 years ago
Date of purchase: 18/10/2018
What ADAM ROBERTS said about First Fence:
Fast service all way got what you need in stock 👍
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Katie
First Fence
6 years ago
Thank you for your excellent review Adam! It's great to hear that you found our service fast, everything in stock as well as the items themselves as high quality, we strive to offer the best service throughout the UK as well as internationally.
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ARTHUR MILES
6 years ago
Date of purchase: 16/10/2018
What ARTHUR MILES said about First Fence:
delivered as promised and no problms
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Katie
First Fence
6 years ago
Thank you for your review Arthur, it is much appreciated. If you require any further assistance or are looking to order again, we operate a 24hr Sales Line.
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Trusted Customer
6 years ago
Date of purchase: 08/10/2018
Will use again
Office staff helpful and order processed well. Pleased with quality of ex rental Heras fencing. Delivery driver having a bad day but could have been happier.
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Katie
First Fence
6 years ago
Thank you for your glowing review! Our departments work hard as a team to ensure a seamless service and we're so pleased that our aims exceeded your expectations. I am, however, sorry that you felt our driver could have been happier, I will pass the message onto our team to remind our drivers to be positive and professional with every customer despite any other potential external factors. Katie
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ROGER SMITH
6 years ago
Date of purchase: 12/10/2018
What ROGER SMITH said about First Fence:
Not a good service
Awful , I ordered 10 fence panels which were £26 each when I looked at invoice with delivery came to £413 . I rang to cancel order , spoke to someone who was going to get another person to ring back....

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Katie
First Fence
6 years ago
Thank you for your feedback, I am sorry that you feel like you were charged too much for your order, I will pass your comments onto our Sales and Operations team.
I have spoken to customer services who have looked into your order and can see that the invoice amount was correct. This included the standard delivery charge for items which are both large in size and heavy as well as the delivery location. If you have any further questions or require any more information, please give us a call or drop us an email at cs@firstfence.co.uk
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GRAHAM
CINDERFORD
6 years ago
Date of purchase: 08/10/2018
What GRAHAM said about First Fence:
Ordered over the phone very helpful staff and received within 2 days great thant you
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Katie
First Fence
6 years ago
Thank you for your wonderful review Graham! We are so pleased that you found both our product and service five stars, we always try our best to provide both high-quality products with a fast and efficient service. Please keep us in mind for any future requirements.
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RICHARD FRIENDSHIP
6 years ago
Date of purchase: 04/10/2018
What RICHARD FRIENDSHIP said about First Fence:
good service would use again
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Katie
First Fence
6 years ago
Thank you for your review Richard!
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About First Fence
First Fence was established in 2010 and has fast become one of the front-runners of today’s UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions. Serving clients on a national and now international scale, we cater to a variety of commercial and industrial markets, as well as public sectors.
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Kiln Way, Woodville, Swadlincote, Derbyshire, DE11 8EA, United Kingdom
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About First Fence
First Fence was established in 2010 and has fast become one of the front-runners of today’s UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions. Serving clients on a national and now international scale, we cater to a variety of commercial and industrial markets, as well as public sectors.