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Feefo Reviews

https://www.feefo.com
Rated
Exceptional

Reviews matter. Feefo verified reviews matter more.

Service
4.9
/5

5

4

3

2

1

65

2

0

0

2

69

ratings over the past year

69 out of 3,325 reviews
Time:
Past year
Trusted Customer
2 days ago
Date of purchase: 01/07/2025
Perfect response
My question was answered immediately by the representative who also supplied a screenshot of the webpage I had concerns about that proved what I had been told was correct.
0
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SB
Steven Brooks
Gatwick
15 days ago
Date of purchase: 18/06/2025
What Steven Brooks said about Feefo:
Louise was so friendly and helpful. It is a pleasure working with her.
0
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NC
Nick Cinger
15 days ago
Date of purchase: 17/06/2025
What Nick Cinger said about Feefo:
Quick response, handled well.
Quick response, handled well.
0
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FC
Feefo Customer
Loughton
17 days ago
Date of purchase: 16/06/2025
What Feefo Customer said about Feefo:
Great - helpful and to the point - thanks guys!
0
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Trusted Customer
17 days ago
Date of purchase: 16/06/2025
Prompt Responses to Support Requests
Prompt responses to support requests. The account management team are responsive, knowledgeable, and genuinely dedicated to helping customers. Whenever I’ve reached out with questions or concerns,...

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0
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FC
Feefo Customer
17 days ago
Date of purchase: 16/06/2025
0
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FC
Feefo Customerjohnny
Torino
18 days ago
Date of purchase: 14/06/2025
What Feefo Customerjohnny said about Feefo:
...continuate così siete interessanti
Ho interagito con il servizio che ho trovato molto interessante, sia per la velocità nella risposta che per la soddisfazione del cliente
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FC
Feefo Customer
21 days ago
Date of purchase: 12/06/2025
What Feefo Customer said about Feefo:
fast responses for queries
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FC
Feefo Customer
Leeds, UK
21 days ago
Date of purchase: 12/06/2025
What Feefo Customer said about Feefo:
All good
Had the help I needed and it was fast and seamless
0
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FL
Fire Essentials Ltd
Dorchester
1 month ago
Date of purchase: 03/06/2025
What Fire Essentials Ltd said about Feefo:
We have been trying to cancel feefo since we found out, less than 30 days after starting to implement it into our website, that the service is not compatible. Feefo don’t give a trial period or any...

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Merchant Logo
Ulas
Feefo
27 days ago
We're really sorry to hear how disappointed you’ve been with your experience — this clearly hasn’t gone the way either of us would have hoped. We completely understand your frustration, especially given the challenges around automating your sales feed to our platform. The team have been actively trying to support you to find a resolution, and we appreciate that you’ve acknowledged those efforts. We’re genuinely sorry that we weren’t able to reach a more satisfactory outcome this time. Whilst we don’t currently offer a trial period, we understand that this might be valuable, particularly in situations like yours. Your feedback on this is has been acknowledged internally as part of our ongoing review process. Thank you again for taking the time to share your experience. We’re listening, and your comments will be taken seriously as we continue working to improve how we support our clients. Wishing you and your business all the best
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About Feefo
Feefo helps both consumers and businesses make the right decisions.    Founded in 2010, Feefo works with 6,500+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite verified customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.    We are proud to work with companies, large and small, from household names to local heroes.
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020 3362 4209
Feefo Barn, Heath Farm, Heath Road East, Petersfield, Hampshire, GU31 4HT, United Kingdom
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About Feefo
Feefo helps both consumers and businesses make the right decisions.    Founded in 2010, Feefo works with 6,500+ brands worldwide to collect reliable and constructive reviews they can learn from and display. We invite verified customers to leave feedback, which results in reliable, fake-free reviews, so consumers can learn how people like them feel about different products and services. And companies can discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.    We are proud to work with companies, large and small, from household names to local heroes.