Excellent range, price and customer service! We ordered a number of fans for each room of our house but due to a change in the use of two rooms (one for an attic ladder) we were left with extra fans...
Excellent except this purchase my second was sent to incorrect address, and sat at the front door of that address for 7 days, till your customer service team advised where it had been sent , and I...
Great range of products such as: colours, styles, lighting strengths, controllers, roof slopes. Timely delivery & great customer service
Product reviews
Product
Fansonline
7 months ago
Thanks so much for your feedback. We’re really glad to hear you found the ordering process easy and that your fans arrived on time.
We’re sorry to hear there was some confusion regarding the extension rods. We’ve checked our records and can confirm that three items were dispatched being two fans and one separate parcel containing the rods. It’s possible the additional box may have been overlooked during installation.
We’ll reach out to you directly to confirm the delivery details and see what we can do to help clarify things.
Thanks again for your order and for taking the time to share your experience - we really appreciate it!
Trusted Customer
7 months ago
Fans online have resolved issue; our electricians mistake
Product
Fansonline
7 months ago
Thanks so much for your feedback. We’re really glad to hear you found the ordering process easy and that your fans arrived on time.
We’re sorry to hear there was some confusion regarding the extension rods. We’ve checked our records and can confirm that three items were dispatched being two fans and one separate parcel containing the rods. It’s possible the additional box may have been overlooked during installation.
We’ll reach out to you directly to confirm the delivery details and see what we can do to help clarify things.
Thanks again for your order and for taking the time to share your experience - we really appreciate it!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
