Delivery took awhile probably because of Xmas
The recommended fitting service is *****. Filled in the form twice (with CC details) then sent them an email. I have yet to receive a reply
Product
Fansonline
4 months ago
Thank you for your feedback, and we’re sorry for the delay over the Christmas period.
We’re also very sorry to hear about your experience with the recommended fitting service. We’ve raised this directly with our third-party installer representative, and we’ve asked our service team to reach out to you to assist and get this sorted as quickly as possible.
Product
Fansonline
3 months ago
Thank you for your feedback, and we’re sorry for the delay over the Christmas period.
We’re also very sorry to hear about your experience with the recommended fitting service. We’ve raised this with our installation representative, and they’ll be in touch with you directly to coordinate the next steps and confirm the details.
It was excellent. They gave us an excellent price and delivery service came way in time for our electrician to install. Would certainly recommend them.
No need to contact customer service as it was an easy process online.
Prompt emails advising on delivery timeframes, fans delivered earlier than expected.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.