I had to follow up re the arrival of my fans as I had not received any tracking. Upon me contacting they said it was due to be dispatched and was so the following day. One of my fans wall control was...
Thank you for your feedback, and we’re very sorry to hear about the noise you’re experiencing on setting 2. That’s certainly not the experience we want you to have, especially when it comes to sleeping comfort.
This isn’t expected behaviour, and our Customer Service team will be reaching out to you directly to assist under warranty and help resolve this for you as quickly as possible.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.