I had ring back a number of times. As they did not follow up
Product
Fansonline
2 months ago
Thank you for your feedback and we’re sorry to hear you felt you needed to follow up with us. Looking back at your case, we can see you were assisted by a couple of our consultants, and while there were a few delays due to illness, we’re glad one of our consultants was able to speak with you directly the following week and help finalise everything.
We certainly don’t ever want you to feel like you’re chasing us, so we appreciate you raising this. Your feedback helps us improve our communication.
If there’s ever anything further, we can assist you with, please don’t hesitate to reach out.
On another note, we’re absolutely thrilled to hear you’re enjoying their efficiency, airflow spread and how quiet they are. That’s exactly what we aim for, so your feedback really means a lot.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
