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Fairway Furniture Reviews

Fairway Furniture is the South West’s biggest independent furniture retailer, with large stores across the region

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ratings over the past year

Fairway Furniture is no longer an active Feefo customer
Displaying all 2,926 reviews
Trusted Customer
2 years ago
Date of purchase: 13/02/2023
Absolutely spot on
They were absolutely wonderful. The drawers even arrived early which was great. So helpful in the shop, and so glad we decided to have this item from them. The service was first class.
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Mr Kerslake
2 years ago
Date of purchase: 13/02/2023
What Mr Kerslake said about Fairway Furniture:
From purchase to delivery the service was excellent.
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Charlotte
Fairway Furniture
2 years ago
Good afternoon, we are so pleased that you had excellent service from us, we always strive to deliver the very best customer service that we can. We are really pleased that you are happy with your new bed, and fingers crossed you will think of us again for your next furniture purchase. Kind regards – Fairway Furniture
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Trusted Customer
2 years ago
Date of purchase: 09/02/2023
New king size bed
Amazing communication from start to finish
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Charlotte
Fairway Furniture
2 years ago
Good afternoon, thank you for reviewing your recent purchase with us. We are thrilled that you had a good shopping experience with Fairway, and we think you made a great choice on your new bed, we bet it looks amazing in your home. Thank you again, and we look forward to seeing you again in the future. Kind regards – Fairway Furniture
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Sue
Plymouth
2 years ago
Date of purchase: 09/01/2023
What Sue said about Fairway Furniture:
Excellent help with a faulty sofa and chair
I had a sofa and chair delivered which was not up to standard. Fairway liased with manufacturer and sorted it for me with minimum fuss. Thank you staff at plymstock branch especially Kim. Would...

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Charlotte
Fairway Furniture
2 years ago
Good afternoon, thank you for taking the time to leave your review on your recent purchase with us. We are really sorry that your sofas and chairs were not up to standard, but thank you for your patience in allowing us to rectify this matter for you. We hope that you enjoy your new furniture for many years to come, and we look forward to seeing you again in the future. Kind regards – Fairway Furniture
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Dr Milton
Tavistock
2 years ago
Date of purchase: 07/02/2023
What Dr Milton said about Fairway Furniture:
Quality service.
Patience. There was no pressure, no rush even when offers were about to end. And polite service at all times. Very impressive.
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New Customer
Newton Abbot
2 years ago
Date of purchase: 10/02/2023
What New Customer said about Fairway Furniture:
Good staff ans prompt delivery.
Knowable staff at the point of sale, prompt delivery and polite delivery staff.
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Trusted Customer
2 years ago
Date of purchase: 10/02/2023
Recommended
The kindness of the staff and the good planning for the delivery makes me feel like home. Probably I'll come back here if I'll need again another furniture.
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Charlotte
Fairway Furniture
2 years ago
Good morning, thank you for taking the time to review your recent purchase with us, we really appreciate it. We are so pleased that you would feel happy to return to us again. The photo you added of your new sofa looks amazing, we think you made a great choice! Thanks again, and we look forward to seeing you again in the future. Kind regards – Fairway Furniture
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Trusted Customer
2 years ago
Date of purchase: 07/02/2023
Excellent service
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Mr Evans
Plymouth
2 years ago
Date of purchase: 08/02/2023
What Mr Evans said about Fairway Furniture:
Excellent Servicr
Excellent customer service very helpful without pressuring into a sale, let us make our own decision about which mattress comfort level we preferred. When we had decided which mattress to purchase...

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Charlotte
Fairway Furniture
2 years ago
Good morning, thank you for taking the time to leave such kind words on your recent purchase with us, we really appreciate it, and we have passed on your comments to our in store team. We hope that you are loving your new bed, and fingers crossed you will think of us again for your next furniture item. Kind regards – Fairway Furniture
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Trusted Customer
2 years ago
Date of purchase: 09/02/2023
Good
Good product and service but a vital joining part missing from bed
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Charlotte
Fairway Furniture
2 years ago
Good afternoon, thank you for taking the time to leave feedback on your recent purchase with us. We are sorry that you bed was missing a joining section, we understand the store team rectified this by taking the one from the display model for you when you came into store. We are sorry that this happened, unfortunately some things are out of our hands, but we understand that your issue has been resolved. Thank you once again for shopping with us. Kind regards – Fairway Furniture
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About Fairway Furniture
Fairway Furniture is the South West’s biggest independent furniture retailer, with large stores in Plymouth, Tavistock, Newton Abbot and St Austell. We may be new to Feefo, but we’re a Westcountry owned sixth generation family business with over 160 years of experience in supplying the very best in furniture, beds and flooring. Our unbeatable range encompasses the very best in brand names and our own exclusive ranges, all offering style and quality at great value prices.
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184 Billacombe Road, Plymouth, Devon, PL9 7HE, United Kingdom
Why trust Feefo reviews?

About Fairway Furniture
Fairway Furniture is the South West’s biggest independent furniture retailer, with large stores in Plymouth, Tavistock, Newton Abbot and St Austell. We may be new to Feefo, but we’re a Westcountry owned sixth generation family business with over 160 years of experience in supplying the very best in furniture, beds and flooring. Our unbeatable range encompasses the very best in brand names and our own exclusive ranges, all offering style and quality at great value prices.