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Experience Oz Reviews

https://www.experienceoz.com.au/en

EXCELLENT

We make it extraordinary. Over 3,000 adrenaline pumping, soul-stirring and unforgettable experiences in Australia and NZ.

Service

4.3

164

228

ratings over the past year

Displaying all 18,516 reviews

Kathleen Lucas

Feefo Verified

AUS

4 months ago

What Kathleen Lucas said about Experience Oz:

Hassle free

Shaylee O’Connell

Feefo Verified

4 months ago

Trusted Customer

Feefo Verified

4 months ago

Amazing deals, easy to find what I was looking for & grabbed more deals than I was planning to get which is cool. Best deals out especially for us folks in NZ.

Trusted Customer

Feefo Verified

4 months ago

Really good service thanks

Trusted Customer

Feefo Verified

4 months ago

Unclear selection options

It added an additional child ticket to my booking I didn’t put through- also it was unclear on the type of experience I was booking it didn’t give you the choice between the nets or the zip lining.

Customer Experience

Experience Oz

4 months ago

Thank you for sharing your feedback. We’re sorry to hear about the confusion with your booking and the additional ticket. We’re currently looking into the booking and will update you as soon as possible.

Trusted Customer

Feefo Verified

4 months ago

Its super easy to understand and flawless procedure

Bryce Kelly

Feefo Verified

4 months ago

What Bryce Kelly said about Experience Oz:

We lost $382 due to miscommunication on the activity providers behalf… absolutely heartbroken for our grandkids… would not recommend this company at all…. We did not have the experience, they took an...

Customer Experience

Experience Oz

4 months ago

Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations. After reviewing the situation with the activity provider, it appears the booking was managed in line with the agreed terms and conditions.

Trusted Customer

Feefo Verified

4 months ago

Absolute disaster. Was given vouchers as a gift and once we added them to our profile it was constant error message. The system is too complicated and has too many chances to go wrong (which it...

Customer Experience

Experience Oz

4 months ago

Thank you for sharing your experience. We’re truly sorry for the frustration caused by the voucher system and the checkout process. This is not the experience we aim to provide, and we understand how inconvenient it must have been for you. Your comments have been passed on to our team for review as we work to improve our website and ensure a smoother experience. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a much better experience in the future.

Trusted Customer

Feefo Verified

4 months ago

Bait/Trickery

Booked experience per availability on website. Received misleading email saying I would be contacted after operator confirmed, however, per attached invoice experience was not available. Emailed...

Customer Experience

Experience Oz

4 months ago

Thank you for sharing your feedback. We’re sorry to hear about the confusion and inconvenience you experienced. We’ve checked and unfortunately haven’t received your email, which may explain the communication issue. Please rest assured that your refund is now being processed and will be on its way shortly.

Trusted Customer

Feefo Verified

4 months ago