How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Expedia UK Reviews

https://www.expedia.co.uk/?brandcid=UK.FEEFO.HEADER

The award winning, Expedia.co.uk is the largest online travel provider for the UK, serving millions of travellers every year.

Service

0

/5

5

4

3

2

1

0

ratings over the past year

Displaying all 431,529 reviews

Trusted Customer

Feefo Verified

13 years ago

I booked three hotels and only two appear in my expedia account. I was not given…

I booked three hotels and only two appear in my expedia account. I was not given the chance to put my nectar card for one of the itenanry! i am dissapointed with this and not happy.

Expedia UK

13 years ago

Nectar - Points issue

Expedia UK

13 years ago

Shamir, Many thanks for your feedback, I've flagged your review to our escalation team who will be in contact with you shortly. Kind Regards Stuart Newman Director of Customer Experience, Expedia EMEA

0

Trusted Customer

Feefo Verified

13 years ago

Really impressed by the way I was helped to link up my Nectar points

0

Trusted Customer

Feefo Verified

13 years ago

easy to book through expedia ,the hotel room was the same price as several other…

easy to book through expedia ,the hotel room was the same price as several other companies but it was a no-brainer as I get nectar points with expedia

0

Trusted Customer

Feefo Verified

13 years ago

There is no provision to make later requests to the hotel, once booked. We needed…

There is no provision to make later requests to the hotel, once booked. We needed the room to be guaranteed all night, not until midnight, and there was no provision to add that request..

0

Trusted Customer

Feefo Verified

13 years ago

Made a boo boo on my booking but got on the phone and it was…

Made a boo boo on my booking but got on the phone and it was sorted within minutes with no fuss - excellent service!

0

Trusted Customer

Feefo Verified

13 years ago

credit card declined for no reason 3 times

0

Trusted Customer

Feefo Verified

13 years ago

had to phone customer service and card keeps being rejected

0

Trusted Customer

Feefo Verified

13 years ago

Got through on the phone quickly & received a refund (as the name of the…

Got through on the phone quickly & received a refund (as the name of the tour company wasn't released until tickets were purchased).

0

Trusted Customer

Feefo Verified

13 years ago

It was OK. I found the experience helpful but was sorry I couldn't book breakfast…

It was OK. I found the experience helpful but was sorry I couldn't book breakfast at the hotel of my choice.

0

Trusted Customer

Feefo Verified

13 years ago

good overview

0

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo