The award winning, Expedia.co.uk is the largest online travel provider for the UK, serving millions of travellers every year.
Service
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ratings over the past year
Expedia UK is no longer an active Feefo customer
Displaying all 431,529 reviews
Trusted Customer
Feefo Verified
13 years ago
I found the experience very positive because of the ease of the procedure: I didn't have…
I found the experience very positive because of the ease of the procedure: I didn't have to give lots of repetitive details.
thanks
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Trusted Customer
Feefo Verified
13 years ago
Website poor for the following reasons :
* My visa Debit card was not accepted,…
Website poor for the following reasons :
* My visa Debit card was not accepted, in spuite of the bank not declining the card - the fault was not mine or my bank's.
* You STILL haven't placed the...
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Trusted Customer
13 years ago
See previous coments about website :
* Unable to process my debit card transaction in spite of no problem from my bank
* You still don't list the international airport in Erbil, Kurdistan in your list of airports - EBL exists on all international travel websites and Airline websites EXCEPT yours. I advised you of this over a month ago, but you have still done NOTHING
In spite of the serious shortcomings of your website, your customer service agent was EXCELLENT, hence my overall rating rises from "Poor" to "Good"
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Trusted Customer
Feefo Verified
13 years ago
Very good and quick. Even from the back of beyond!
Very good and quick. Even from the back of beyond!
Trusted Customer
13 years ago
Always honest
Expedia UK
Expedia UK
13 years ago
Thanks Michael!
Kind Regards
Stuart Newman
Director of Customer Experience, Expedia EMEA
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Trusted Customer
Feefo Verified
13 years ago
Satisfied with flight booking - ease of use and special price.
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Trusted Customer
Feefo Verified
13 years ago
The gentleman I talked to was very polite, considerate and helpful.
The booking was exactly…
The gentleman I talked to was very polite, considerate and helpful.
The booking was exactly at the place I wanted and generally satisfied.
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Trusted Customer
Feefo Verified
13 years ago
Booking was straight forward.
I choose Expedia because it has helpline that one can talk…
Booking was straight forward.
I choose Expedia because it has helpline that one can talk to and is not a premium number.
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Trusted Customer
Feefo Verified
13 years ago
Very straightforward site, easy to use. Your prices are v competitive
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Trusted Customer
Feefo Verified
13 years ago
I found my holiday online and then booked via tel.
The chap was very helpful in…
I found my holiday online and then booked via tel.
The chap was very helpful in assisting me with my booking and confirming any questions and reservations i had from the online info.
There should...
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Trusted Customer
Feefo Verified
13 years ago
Booking process is ok. When there is a problem the claiming/cancelling process is long and…
Booking process is ok. When there is a problem the claiming/cancelling process is long and complicated.
Rest is fine.
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Trusted Customer
Feefo Verified
13 years ago
Good clear pricing. Easy to compare flight offers.
Expedia is one of the world’s leading full-service online travel brands helping travellers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Expedia is one of the world’s leading full-service online travel brands helping travellers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent