The award winning, Expedia.co.uk is the largest online travel provider for the UK, serving millions of travellers every year.
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ratings over the past year
Expedia UK is no longer an active Feefo customer
Displaying all 431,529 reviews
Trusted Customer
Feefo Verified
13 years ago
Customer Service did nothing to help and could barely hear them because of the terrible…
Customer Service did nothing to help and could barely hear them because of the terrible line. They did not seem to care beyond reciting rehearsed lines and completely ignored what I was saying.
Expedia UK
Expedia UK
13 years ago
Amy,
Please accept my sincere apologies, this isn't the level of service I expect our customers to receive, and i'll ensure that your feedback is shared with our Call Centre Mngt Team!
Apologies!
Stuart Newman
Director of Customer Experience, Expedia EMEA
Trusted Customer
13 years ago
Thank you for responding. It is appreciated.
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Trusted Customer
Feefo Verified
13 years ago
I find the website easy to use and as I have an account, there is only…
I find the website easy to use and as I have an account, there is only the minimum of information which I have to enter each time.
I made 2 or 3 bookings in very quick time.
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Trusted Customer
Feefo Verified
13 years ago
Very helpful
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Trusted Customer
Feefo Verified
13 years ago
Easy process, simple to find what you need or browse the options, very competitive prices.
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Trusted Customer
Feefo Verified
13 years ago
Easy to find what I needed
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Trusted Customer
Feefo Verified
13 years ago
Cheap, easy, simple, quick, best to use
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Trusted Customer
Feefo Verified
13 years ago
Quick easy and clear comparisons
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Trusted Customer
Feefo Verified
13 years ago
To whom it may concern, Expedia have been extremely helpful in compensating me for an…
To whom it may concern, Expedia have been extremely helpful in compensating me for an original visit to London where we were not happy with the hotel. Very good service and customer care.
I will be...
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Expedia UK
Expedia UK
13 years ago
Mr Starling,
Many thanks for the kind feedback, we're passionate about the experience we provide to our customers and I'm really glad we were able to deliver you a great experience!
Kind Regards
Stuart Newman
Director of Customer Experience, Expedia EMEA
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Trusted Customer
Feefo Verified
13 years ago
Quick easy and simple small issue with it trying to remove a voucher but trekked…
Quick easy and simple small issue with it trying to remove a voucher but trekked again and worked
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Trusted Customer
Feefo Verified
13 years ago
Found the best deals on line. easy to book and got nectar points a bonus.
Expedia is one of the world’s leading full-service online travel brands helping travellers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Expedia is one of the world’s leading full-service online travel brands helping travellers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent