Merchant Logo
Rated
Excellent

Book with confidence online, via the Expedia.co.nz mobile app or through customer support available 24/7.

Service
4
/5

5

4

3

2

1

0

1

0

0

0

1

ratings over the past year

Expedia NZ is no longer an active Feefo customer
Displaying all 30,399 reviews
Trusted Customer
1 year ago
Date of purchase: 10/08/2023
Would rather wait until we have used our booking before commenting
I do not want to rate this experience until we have used our booking as I have heard some unfortunate experiences lately
JS
Janet Soper
New Plymouth NZ
1 year ago
Date of purchase: 08/08/2023
What Janet Soper said about Expedia NZ:
Reasonable service, a little hard to follow with the insurance thing, the refundable and non refundable etc
Trusted Customer
1 year ago
Date of purchase: 08/08/2023
Comprehensive booking system but not completely fail safe
We had an issue with Air New Zealand cabin seating that they would not assist with. I rang to get Expedia assistance, we were able to change flights to enable seating together however it took a...

Read all
Trusted Customer
1 year ago
Date of purchase: 04/08/2023
Excellent service
LT
L Ming Tan
1 year ago
Date of purchase: 05/08/2023
What L Ming Tan said about Expedia NZ:
I did not receive email confirmation of booking of flights and hotel
Please email my booking confirmation and receipt of flights on Malaysia airlines from Auckland to Kuala Lumpur and accommodation at One World hotel for 2 nights for two people. I have not been able...

Read all
KE
Kennedy
Auckland New Zealand l
1 year ago
Date of purchase: 05/08/2023
What Kennedy said about Expedia NZ:
Feedback
I booked my reserve now and pay later hotels through Expedia. I was assured by the agent that I spoke too yesterday that this option means I pay when I start my stay at the hotel. I was surprised...

Read all
SM
Sophie Mcmillan
Christchurch
1 year ago
Date of purchase: 05/08/2023
What Sophie Mcmillan said about Expedia NZ:
Great service everytime. Makes booking easy and care free .
Booking with Expedia is my first choice in booking flights and hotels. Easy and hassle free
RA
Rob Allin
1 year ago
Date of purchase: 05/08/2023
What Rob Allin said about Expedia NZ:
I need to talk to a real person
Im a little disappointed as I cant get hold of you regarding my booking. I need to change something on it and all I have available is an AI point of contact. Could someone get hold of me please
Trusted Customer
1 year ago
Date of purchase: 05/08/2023
Have boked through Expedia many tiimes with no issues
Efficient and Effective system
AO
Anthony Obrien
Tauranga
1 year ago
Date of purchase: 03/08/2023
What Anthony Obrien said about Expedia NZ:
Everything was a breeze to complete. Simple and efficient. Makes booking flights and accomodation hassle and stress free
About Expedia NZ
Expedia is one of the world’s leading full-service online travel brands helping travellers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent
Read all
The Angel Building, 407 St John Street, London, Greater London, EC1V 4EX, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Expedia NZ
Expedia is one of the world’s leading full-service online travel brands helping travellers easily plan and book travel. Our purpose is to power global travel for everyone, everywhere. If you need help with an existing booking, chat now to our Virtual Agent