Easy to order, competitive prices. Picking services are very poor, some items sent were the wrong ones. Don't expect to get what you ordered and paid for. Too much time consuming hassle to return. ...
Read more
Karl
Evapo
21 days ago
Thank you for your feedback. We’re really sorry to hear about the issues with your order and the inconvenience caused. This isn’t the standard we aim for, and we understand how frustrating it must have been to receive incorrect items.
We always aim to resolve any issues quickly and make things right. However, we can only help if we’re made aware of any problems, so please do reach out to our support team so we can assist you. We also appreciate your comments regarding delivery and will take this on board.
Product reviews
Uploaded media
View all media (1)
Karl
Evapo
21 days ago
Thank you for your feedback. We’re really sorry to hear about the mix up with your order and understand how frustrating that must have been. This is not the level of accuracy we aim for.
We always want to resolve issues as quickly and easily as possible. However, we can only put things right if we’re made aware of the problem, so please do reach out to our support team and we’ll be happy to assist.
Uploaded media
View all media (1)
Karl
Evapo
21 days ago
Thank you for your feedback. We’re really sorry to hear about the mix up with your order and understand how frustrating that must have been. This is not the level of accuracy we aim for.
We always want to resolve issues as quickly and easily as possible. However, we can only put things right if we’re made aware of the problem, so please do reach out to our support team and we’ll be happy to assist.
Great customer service as always , carefully packaged and mailed the very same day
Karl
Evapo
28 days ago
Thank you for your feedback Maria! We’re delighted to hear you were happy with the customer service and that your order was carefully packaged and dispatched the same day. We look forward to your next order.
Product reviews
Karl
Evapo
28 days ago
We’re delighted to hear you’re enjoying the flavour and the balance of sweetness. We appreciate your suggestion and will certainly pass it on.
Karl
Evapo
28 days ago
We’re sorry to hear the strawberry ice pods in your preferred strength and the original strawberry weren’t available, and that the flavour wasn’t quite for you this time. We appreciate your comments and will pass them on to the team regarding availability.
Thank you for your feedback! We’re glad to hear you were happy with the great service and very quick, easy delivery. We look forward to your next order.
Product reviews
Karl
Evapo
28 days ago
We’re delighted to hear your order arrived very quickly and exactly as described.
Always excellent service, fast delivery, reasonable pricing. Great firm. The people in the retail shops are also helpful and friendly.
Karl
Evapo
28 days ago
Thank you for your feedback Rob! We’re delighted to hear you’re happy with our products and service, and that you’ve consistently experienced fast delivery, fair pricing, and helpful, friendly support in our stores. We look forward to your next order.
Product reviews
Karl
Evapo
28 days ago
We’re delighted to hear you think it’s an excellent product.
Thank you for your feedback! We’re glad to hear you’re happy with the product and found the ordering process quick and efficient. Let us know how we can get that final star. We look forward to your next order.
Product reviews
Karl
Evapo
28 days ago
We’re delighted to hear you found the site easy to navigate and order from, and that you’re happy with the product and speedy delivery.
Karl
Evapo
28 days ago
We’re glad to hear you’re enjoying the good taste.
Karl
Evapo
28 days ago
We’re delighted to hear you found the site easy to navigate, enjoyed the quick delivery and good product, and really appreciate your recommendation.
Evapo came together at the beginning of 2014 to create a community reflecting the vaping culture in all its creative diversity. Initially an online vape shop, Evapo rapidly expanded by opening our own retail stores in the south east of England.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Evapo came together at the beginning of 2014 to create a community reflecting the vaping culture in all its creative diversity. Initially an online vape shop, Evapo rapidly expanded by opening our own retail stores in the south east of England.