Half or order never came. Now the replacement bottles have gone missing too!!
Alfie
Evapo
4 years ago
Hi, My apologies for this happening. I am glad our customer service team was able to resolve this for you, and get this missing items delivered to you.
Date of purchase: 10/10/2021
0
Share
Trusted Customer
Feefo Verified
4 years ago
I would recommend everyone to purchase from the site. Customer support was super helpful when I had issues with my delivery (was at RoyalMail issue not Evapo issue).
I use the Evapo online service a lot and it is usually verry good. This time they failed badly, I placed my order on the Wednesday and had not received my goods despatched email by the Friday. I rang...
Read more
Alfie
Evapo
4 years ago
Hi there,
Thank you for speaking with our customer service team. My apologies that an item needed to be removed from your order due to a manufacturing error, but we would like to reassure you that this is a very irregular incident and should not reoccur in future.
Bought 2 Q pod kits(just fog) they are a great kit and a great price, good all round service and I would recommend evapo to anybody looking for anything to do with vaping👌👌👌
Evapo came together at the beginning of 2014 to create a community reflecting the vaping culture in all its creative diversity. Initially an online vape shop, Evapo rapidly expanded by opening our own retail stores in the south east of England.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Evapo came together at the beginning of 2014 to create a community reflecting the vaping culture in all its creative diversity. Initially an online vape shop, Evapo rapidly expanded by opening our own retail stores in the south east of England.