I only ordered from their online shop, but I still found it to be really easy to get what I needed. The delivery didn't take too long and overall I was happy that I found Evapo so that I could...
If you provide next day delivery service and charge for it, then live up to it. Missed the mark this time items haven’t got delivered on the next day, despite’s ordered well before deadline.
Alfie
Evapo
4 years ago
Hi, Thank you for getting in touch. I am very sorry you have had this negative experience. One of our customer service agents has attempted to contact you via email regarding this. If you could get in touch via info@evapo.co.uk, we would be more than happy to find a resolution for this situation.
Change your delivery company, waited in from Tuesday as apc kept saying it was out for delivery, finally turned up on the Saturday but didn’t hear him knock but heard him shut his van door!...
Read more
Alfie
Evapo
4 years ago
Hi Julie, Thank you for getting in touch. I am very sorry you have had a negative experience. One of our customer service agents have tried to reach out to you via email. If you could get in touch via info@evapo.co.uk we will be more than to happy to resolve this situation for you.
I would definitely recommend them, but hopefully won't need to use them anymore. After smoking for many years I have managed to pack up with the help of a vape.
Alfie
Evapo
4 years ago
Hi Tracey, Wonderful to hear you have been able to quit! Glad we was able to help. Thank you! :)
Evapo came together at the beginning of 2014 to create a community reflecting the vaping culture in all its creative diversity. Initially an online vape shop, Evapo rapidly expanded by opening our own retail stores in the south east of England.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Evapo came together at the beginning of 2014 to create a community reflecting the vaping culture in all its creative diversity. Initially an online vape shop, Evapo rapidly expanded by opening our own retail stores in the south east of England.