La Belle Epoque

Dear Trusted Customer, Thank you for providing your feedback following your cruise aboard La Belle Epoque! We very much appreciate your comments on the crew and their attention to detail - it is certainly something we strive for. We're very sorry to hear some of the meals were not up to our usual standards, and pleased be assured we have passed your feedback on to the relevant teams to review. Lastly, we're delighted you enjoyed the architectural elements of your excursions! We do hope to welcome you back on board with us in the future.

Dear Trusted Customer, Thank you very much for your feedback and for your kind words on the La Belle Epoque crew — we’re delighted to hear they made a positive impression. We are very sorry to learn that the dining experience did not meet your expectations. Your comments regarding the seasoning and preparation of certain dishes have been noted and shared with the teams for review. We’re so pleased you enjoyed the cheeses, breads and desserts, and do hope to have the opportunity to welcome you aboard again in the future

Dear Trusted Customer, thank you very much for your feedback following your cruise aboard La Belle Epoque. We're delighted to hear your thoughts on the weather, our crew, wine, and visits - which we will of course pass on to all involved! Your comments on the food is very much appreciated and has been taken on board for future cruises. We do hope to welcome you back on board with us in the future!

Dear Trusted Customer, Thank you for your wonderful review! We're delighted that our team’s expertise and dedication made your experience exceptional, from the stunning Burgundy landscapes to our chef’s culinary creations. It’s fantastic to know that our comfortable and quiet cabins, and thoughtfully guided excursions enriched your journey, and we do hope to welcome you back on board with us in the future!

Dear Mr Morfit, Thank you very much for your five star review, following your cruise aboard La Belle Epoque! We're sorry to hear that the weather was not favourable, but we're delighted it didn't slow you all down! We'll be sure to pass your kind words back to the Captain and crew, who will be absolutely thrilled to hear it. And of course, we hope to welcome you back on board with us in the future!

Dear Trusted Customer, Thank you for your five star review, following your cruise aboard La Belle Epoque! We're thrilled you had a lovely trip with a wonderful crew, and in spite of the weather, you found enjoyed the fun and informative excursions! We'll be sure to pass your kind words back to the Captain and crew, as well as your compliments to the chef for the delicious food. We look forward to welcoming you back on board with us again in the future!

Dear Trusted Customer, Thank you for taking the time to share your feedback, following your cruise aboard La Belle Epoque. We’re delighted to hear you enjoyed so many aspects of your cruise, from the exceptional service provided by our staff and the restaurant-quality cuisine to the immaculate barge environment. It’s also wonderful to know that the cycling and walking opportunities, as well as memorable moments like lunch with the Baroness at the Château de Ricey-Bas, were highlights of your journey! We are, however, sorry to learn that certain elements fell short of your expectations. Your feedback has been carefully noted and will help us refine our guest experience. Unfortunately, the Count is unwell, which prevented him from meeting the group on the day of your visit to the Château de Commarin. We also appreciate your comments regarding your interaction with the company owner during dinner. As part of our commitment to maintaining high standards, he endeavours to dine on board each barge at least once per season. While he was pleased to hear the group’s positive feedback overall, your suggestions for improvement have been taken seriously and have already been reviewed. Regarding your preference to join the barge at the river rather than in Paris, we understand that this was raised at the time of enquiry. It is usually possible to join the barge at the mooring by advance arrangement, however, a Paris pick-up was confirmed to us by the lead booker closer to the cruise. Your comments are invaluable, and we do hope to welcome you both back on board with us in the future!

Dear Trusted Customer, Thank you for your wonderful review! We're thrilled to hear that, despite the weather, your cruise on hotel barge La Belle Epoque exceeded your expectations. We're glad you enjoyed the outstanding service, delicious food, and wines that truly highlighted the beauty of Burgundy. We hope to welcome you back in the near future!

Dear Trusted Customer, Thank you for such a glowing review! It’s wonderful to hear how much you enjoyed every aspect of your cruise aboard La Belle Epoque. Our chef will be delighted that you appreciated his culinary talents, and we love that you had the chance to step into the kitchen and see the magic happen! We're also so pleased that the crew made you feel like family—that’s exactly the kind of warm and personal experience we strive for. From the relaxing cruise to the Les Riceys visit, it sounds like your voyage was filled with unforgettable moments. We hope to welcome you back for more laughter and exceptional memories in the future!

Dear Mr Tidwell, Thank you so much for your glowing review! We're thrilled to hear that you had an unforgettable, first-class experience aboard La Belle Epoque, and that our crew made such a positive impact on your journey. We’ll be sure to pass along your kind words to Captain Craig and his crew - and we hope to welcome you back on board with us in the future!