European Breakdown cover is no longer an active Feefo customer
Displaying all 2,450 reviews
MS
Mr Y K So
Feefo Verified
6 years ago
What Mr Y K So said about European Breakdown cover:
Good service, quicker than I expected.
Customer Services
European Breakdown cover
6 years ago
Hi Mr So,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary
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Trusted Customer
Feefo Verified
6 years ago
Appalling Service
Appalling, total waste of money. Required assistance at the Port of Dover. Min 4hrs response time quoted. Just didn't bother turning up! Guys at P&O ended up helping to get us going. Again RAC...
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Customer Services
European Breakdown cover
6 years ago
Hi,I am sorry to read that you have been left waiting longer than expected for one of our patrols, this is certainly not the service that we aim to provide and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary
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MM
Mr T Marshall
Feefo Verified
6 years ago
What Mr T Marshall said about European Breakdown cover:
Brilliant - get the top level of cover.
Fantastic help when my car broke down. Communication was mainly great (I sometimes got info from garage quicker than they did) but they fully organised getting me home when the car wasn't fixed and...
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Customer Services
European Breakdown cover
6 years ago
Hi Mr Marshall,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary
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MK
Mr C D Kitchin
Feefo Verified
Catterick Village
6 years ago
What Mr C D Kitchin said about European Breakdown cover:
No opportunity to do it wring.
We didn’t need recovery but the RAC were really good.
Customer Services
European Breakdown cover
6 years ago
Hi Mr Kitchin,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary
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MK
Mr D Kowalczyk
Feefo Verified
6 years ago
What Mr D Kowalczyk said about European Breakdown cover:
.
Customer Services
European Breakdown cover
6 years ago
Hi Mr Kowalczyk,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary
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MW
Mrs R White
Feefo Verified
6 years ago
What Mrs R White said about European Breakdown cover:
You charged me for a European travel kit that never arrived!
Customer Services
European Breakdown cover
6 years ago
Hi Mrs White,I am sorry to read that you have been left unhappy with the service provided, this is certainly not the service that we aim to provide and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary
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Trusted Customer
Feefo Verified
6 years ago
Great Service 😊
Great Service 😊
Customer Services
European Breakdown cover
6 years ago
Hi,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary
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Trusted Customer
Feefo Verified
6 years ago
Cheap, didn’t have to use tho. You could make create a service where by each unclaimed trip makes sequential trips cheaper?
Customer Services
European Breakdown cover
6 years ago
Hi,We are pleased to hear that you received a great service by our teams. At the moment we don't have any system like this but I will pass your suggestion on to our product teamThank you,Gary
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MD
Mr C Davis
Feefo Verified
6 years ago
What Mr C Davis said about European Breakdown cover:
Easy peasy
I sorted out purchasing the cover on the website. It was straightforward and easy
Customer Services
European Breakdown cover
6 years ago
Hi Mr Davis,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary
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MC
Mr R Culverhouse
Feefo Verified
6 years ago
What Mr R Culverhouse said about European Breakdown cover:
Dreadful experience, we were left on side of the m4 for over 1.5 hours !
Absolutely dreadful experience! Was left at the side of the m4 in the cold and rain for 1.5 hours!
Will never use again and will be cancelling my account ASAP !
Customer Services
European Breakdown cover
6 years ago
Hi Mr Culverhouse,I am sorry to read that you have been left waiting longer than expected for one of our patrols, this is certainly not the service that we aim to provide and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
