Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Date of purchase: 24/08/2021
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Trusted Customer
Feefo Verified
4 years ago
Agent was prompt in answering my query. Overall great experience.
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Product reviews
Date of purchase: 23/08/2021
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Trusted Customer
Feefo Verified
4 years ago
Payment processing can be improved. Had face issues with last 2 or 3 online payment and hope it can be improved.
Irsyad
Etiqa
4 years ago
Dear Valued Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Product reviews
Date of purchase: 23/08/2021
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Trusted Customer
Etiqa Verified
4 years ago
Irsyad is very patience to answer my enquires and guide me on the fire plans .
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Date of purchase: 23/08/2021
0
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Trusted Customer
Etiqa Verified
4 years ago
I received an email re $5 in ewallet. Was told it is part of your campaign. I asked whether etiqa can email my client to tell him he also qualifies. Ahmad said he cannot unless client calls in. ...
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Irsyad
Etiqa
4 years ago
Dear Valued Customer, we hear you on this and this is definitely not the experience we have in mind for our customers. We understand that our staff has already contacted you to resolve the issue. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. or call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
The officer is very helpful and efficient. He is knowledgeable and patient. He is able to solve my issues. Thank you!
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Date of purchase: 23/08/2021
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Trusted Customer
Etiqa Verified
4 years ago
Very friendly n give clear detail of the information I nid.
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Date of purchase: 23/08/2021
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OJ
ONG KOK PUAY JAMES
Feefo Verified
4 years ago
What ONG KOK PUAY JAMES said about Etiqa:
Good. I m impressed.
Irsyad
Etiqa
4 years ago
Hello Ong, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Product reviews
Date of purchase: 18/08/2021
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MS
MOHAN SATHAN
Feefo Verified
4 years ago
What MOHAN SATHAN said about Etiqa:
Over all in market compared to other , Etiqa offers good services, but one thing I have to mention during purchase I included COVID protection in the plan(during purchase it never mentioned valid for...
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Irsyad
Etiqa
4 years ago
Hello Mohan, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!
Product reviews
Date of purchase: 18/08/2021
0
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Trusted Customer
Feefo Verified
4 years ago
They tell you correctly. They make effort to do work as per your request.
Irsyad
Etiqa
4 years ago
Dear Valued Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
