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Tiq by Etiqa Insurance Reviews

Rated
Exceptional
Service
4.7
/5

5

4

3

2

1

4,606

1,270

278

46

48

6,248

ratings over the past year

Displaying all 17,787 reviews
Trusted Customer
4 years ago
Date of purchase: 05/12/2020
Fast and quick. I can see online. Apply online
I like it fast amd realiable service
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Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Hsieu Hsun, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
WR
WONG KOK SAN RICHARD
Singapore
4 years ago
Date of purchase: 30/12/2020
What WONG KOK SAN RICHARD said about Tiq by Etiqa Insurance:
More personalised service from you - need for enquiry hotline access
More personalised service from you rather than just whatsapp chat eg, enquiry hotline access as we are dealing money matters & financial transaction
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Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Richard, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Cheers!
Trusted Customer
4 years ago
Date of purchase: 08/01/2021
Hi Sir/mdm, I was told I will get my full refund. but the refund was credited into E-Wallet. Which is similar to zero dollar refund. I am once again misled by your stuff.
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Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Pui Leng, thank you for sharing your experience with us. We are looking into this matter and will be reaching out shortly to assist you on this thoroughly. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.
RP
RAJKUMAR S/O PADMANATHAN
4 years ago
Date of purchase: 17/02/2021
What RAJKUMAR S/O PADMANATHAN said about Tiq by Etiqa Insurance:
Fast approval
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Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Rajkumar, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
YT
YEO MUI TIAN
4 years ago
Date of purchase: 16/02/2021
What YEO MUI TIAN said about Tiq by Etiqa Insurance:
It is user friendly and easy to navigate.
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Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello , Yeo Mui Tan, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Trusted Customer
4 years ago
Date of purchase: 20/01/2021
Information erase when resubmit
Information erase when resubmit. Instructions not clear. System always hang
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Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Cheng, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us.
AN
AAMIR NIAZ
4 years ago
Date of purchase: 11/12/2020
What AAMIR NIAZ said about Tiq by Etiqa Insurance:
Poor experience of FWD renewal
I'm an existing customer, renewing the insurance policy for the existing FDW. However I was asked to repeat the purchase just like the new policy, I had to repeat the same information again even...

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Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Aamir, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us.
Trusted Customer
4 years ago
Date of purchase: 16/02/2021
Easy to navigate, Thanks.
Easy to navigate, Thanks.
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Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Wee Tiong, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
JK
JALADANKI RAM KISHORE
4 years ago
Date of purchase: 04/01/2021
What JALADANKI RAM KISHORE said about Tiq by Etiqa Insurance:
Great customer experience
With one call, deal was done. The site is also very user friendly and within few steps l, everything was done in a jiffy
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Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Jaladanki, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
AL
ANDREA LIU
Abu Dhabi
4 years ago
Date of purchase: 10/01/2021
What ANDREA LIU said about Tiq by Etiqa Insurance:
Smooth online purchasing experience.
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Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Andrea, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
About Tiq by Etiqa Insurance
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.
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23 Church Street, #01-01 Capital Square, Singapore, 049481, Singapore
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About Tiq by Etiqa Insurance
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.