Hello Hsieu Hsun, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
What WONG KOK SAN RICHARD said about Tiq by Etiqa Insurance:
More personalised service from you - need for enquiry hotline access
More personalised service from you rather than just whatsapp chat eg, enquiry hotline access as we are dealing money matters & financial transaction
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Richard, thank you for sharing your experience. This is invaluable feedback that can help us to improve further. We’ll share it with the wider team to do better. Cheers!
Hi Sir/mdm,
I was told I will get my full refund.
but the refund was credited into E-Wallet.
Which is similar to zero dollar refund.
I am once again misled by your stuff.
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Pui Leng, thank you for sharing your experience with us. We are looking into this matter and will be reaching out shortly to assist you on this thoroughly. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.
What RAJKUMAR S/O PADMANATHAN said about Tiq by Etiqa Insurance:
Fast approval
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Rajkumar, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
What YEO MUI TIAN said about Tiq by Etiqa Insurance:
It is user friendly and easy to navigate.
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello , Yeo Mui Tan, thank you for your feedback! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority.
Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!
Information erase when resubmit. Instructions not clear. System always hang
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Cheng, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us.
What AAMIR NIAZ said about Tiq by Etiqa Insurance:
Poor experience of FWD renewal
I'm an existing customer, renewing the insurance policy for the existing FDW. However I was asked to repeat the purchase just like the new policy, I had to repeat the same information again even...
Read all
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Aamir, we hear you on this and this is definitely not the experience we have in mind for our customers. We are working hard to improve our products and services to meet the needs of customers, and your valuable feedback will be taken into consideration. Thank you for sharing your experience with us.
Hello Wee Tiong, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
What JALADANKI RAM KISHORE said about Tiq by Etiqa Insurance:
Great customer experience
With one call, deal was done. The site is also very user friendly and within few steps l, everything was done in a jiffy
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Jaladanki, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
What ANDREA LIU said about Tiq by Etiqa Insurance:
Smooth online purchasing experience.
Your Tiq Team
Tiq by Etiqa Insurance
4 years ago
Hello Andrea, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.