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Tiq by Etiqa Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/etiqa-sg | Feefo

Displaying all 17,255 reviews

Trusted Customer

4 years ago

Date of purchase: 07/11/2020

I did a referral but did not seem to recieve the referral fee

Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

Dear customer, thank you for sharing your experience with us. We are looking into this matter and will be reaching out shortly to assist you on this thoroughly. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects.

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Trusted Customer

4 years ago

Date of purchase: 13/11/2020

Great Service

Efficient service. Good followup. Value for money.

Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

Dear Customer, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!

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Trusted Customer

4 years ago

Date of purchase: 27/10/2020

bought the insurance on app, and paid, but it was not registered, no email with any reference number, and it took a while to get the customer service officer to check on it.

Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

Dear Customer, we sincerely apologise for the bad experience. This is invaluable feedback that can help us to improve further and we’ll share it with the wider team to do better. If you need further assistance, please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries Cheers!

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Trusted Customer

4 years ago

Date of purchase: 11/11/2020

Easy to complete transaction online, fuss-free and efficient follow up,

Easy to complete transaction online, fuss-free and efficient follow up. What I didnt;t like was their pop up ads interrupting my days in subsequent days - but that made me turn on block pop ups Maybe...

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Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

Dear Customer, thank you for your valuable feedback and kind words! Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. We note your bad experience with pop ups and will look into improving this. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any queries. Cheers!

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Trusted Customer

4 years ago

Date of purchase: 02/10/2020

The website is easy to use, products are well explained and the purchase process is simple and straightforward. Overall, it was a good experience and it gives me confidence to purchase direct from...

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Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

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Fong Woon Siew

4 years ago

Date of purchase: 12/11/2020

What Fong Woon Siew said about Tiq by Etiqa Insurance:

Your representative failed to post me the policy despite reminder.

Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

Dear Customer, thank you for sharing your experience with us. We sincerely apologise for the bad experience. I believe our colleague have reached out to assist you on this thoroughly. We really appreciate your willingness and time taken to communicate, and will do our best to improve in all aspects. Please do not hesitate to reach out to us at customer.service@etiqa.com.sg. You may also call +65 6887 8777 during Monday to Friday (excluding public holidays) between 8:45am to 5:30pm if you have any other queries.

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Choy Kok Wai

singapore

4 years ago

Date of purchase: 16/10/2020

What Choy Kok Wai said about Tiq by Etiqa Insurance:

value for money

Price is reasonable and website easy to understand especially for someone like me who is not so clever to use online service

Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

Dear Kok Wai, thank you for your feedback! We feel the warmth of your kind words, and we will continue to strive harder to provide convenient protection and insurance savings plans to fulfil the needs of our customers like you. Cheers!

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Vatsan

Singapore

4 years ago

Date of purchase: 06/11/2020

What Vatsan said about Tiq by Etiqa Insurance:

Great Customer Service

Very quick and effective in assisting and solving my problem.Great job In proactively telling me the steps needed on my end. Hassle free and good customer service experience.

Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

Dear Srivatsan, thank you for your feedback! We feel the warmth of your kind words. Making insurance as easy, clear and honest as possible is what Tiq is all about. We will continue to strive harder with customer experience as our key priority. Cheers!

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Trusted Customer

4 years ago

Date of purchase: 03/11/2020

Hassle free .affordable

Fast and easy transaction. No problem dealing with Etiqa its recommended by my friend. And do the same i recommended to other of my friend. And they said its easy. No ting tong matter very straight...

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Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

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Trusted Customer

4 years ago

Date of purchase: 24/11/2020

Contact Number that have someone answer strait directly.

Your Tiq Team

Tiq by Etiqa Insurance

4 years ago

Dear customer, thank you for your review. We regret your negative experience. Our staff will get in touch with you shortly on this matter. We appreciate your feedback and look forward to serving you better going forward.

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About Tiq by Etiqa Insurance

Making insurance as easy, clear and honest as possible is what Tiq is all about. We are the digital channel of Etiqa Insurance, an award-winning digital insurer in Singapore, with a wide range of insurance to suit your needs. Easy to buy, fast to claim.

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+65 6887 8777

23 Church Street, #01-01 Capital Square, Singapore, 049481, Singapore