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Essential Insurance Reviews

Rated
Exceptional

Feefo Platinum Trusted Service Awarded - over 3895 customer reviews. Life Insurance | Income Protection | Critical Illness Cover

Service
4.8
/5

5

4

3

2

1

141

21

2

0

3

167

ratings over the past year

Displaying all 3,915 reviews
Trusted Customer
4 hours ago
Date of purchase: 16/06/2025
Super approachable
Patient. On the phone . Client and service from professional Making you feel at ease . Make you feel they are approachable and able to contact you them any time🙂
Trusted Customer
4 hours ago
Date of purchase: 16/06/2025
LR
Lynn Riggs
Bexhill
6 hours ago
Date of purchase: 10/06/2025
What Lynn Riggs said about Essential Insurance:
Excellent service.
Very helpful and friendly and made taking out Insurance easy. Not used them before but would certainly use them again.
Trusted Customer
3 days ago
Date of purchase: 06/05/2025
Great!
Very helpful and thorough - William and other team members were happy to work around my schedule and made the process very easy. On top of that the found better offers.
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Stacey
Essential Insurance
7 hours ago
Thank you so much for rating our service so highly, I am delighted we could help you and thank you very much for choosing Essential Insurance 💚
Trusted Customer
6 days ago
Date of purchase: 09/06/2025
First time customer and would use again/totally recommend.
Jack was very good with me from the start. Made the process very easy and was able to flex between mu initial single policy request to then include my wife for a separate policy for her and manage...

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Stacey
Essential Insurance
7 hours ago
Thank you so much for choosing Essential Insurance and for writing such a wonderful review, I am delighted we could help you and thank you for recommending our services to other people, this is greatly appreciated! 💚
Trusted Customer
7 days ago
Date of purchase: 09/06/2025
Excellent service
Daniel Bannister did everything he could to get me a better policy that was financially affordable, he was extremely patient with me and answered all of my questions and concerns.
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Stacey
Essential Insurance
7 hours ago
Thank you so much for such a wonderful review of our service and our advisor. I'm delighted that we could help you. Thank you for choosing Essential Insurance 💚
TT
Tracy Tranter
Smethwick
7 days ago
Date of purchase: 29/05/2025
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Stacey
Essential Insurance
7 days ago
Fantastic, thank you for rating our service so highly.
Trusted Customer
20 days ago
Date of purchase: 22/05/2025
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Stacey
Essential Insurance
7 days ago
Thank you for the 5-star rating!
Trusted Customer
21 days ago
Date of purchase: 22/05/2025
Life insurance. All good.
Lauren. Was very helpful & listened to my needs. Help fund me the best deal. Very happy. J Irving.
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Stacey
Essential Insurance
7 days ago
Thank you very much for the ⭐⭐⭐⭐⭐rating, I am delighted we could help you.
KM
Kevin Mason
Ilminster
21 days ago
Date of purchase: 21/05/2025
What Kevin Mason said about Essential Insurance:
Very happy with the quote , was very impressed by the quality of their service and the overall experience
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Stacey
Essential Insurance
7 days ago
I am delighted we could help you and thank you very much for sharing your Essential Insurance experience 💚
About Essential Insurance
Essential Insurance are one of the UK’s largest protection insurance brokers, specialising in life insurance, critical illness cover, income protection and business protection and we're dedicated to putting our customers first. Since launch in 2015, we’ve earnt a reputation for offering first-class customer service. We’ve created a genuinely customer focussed fully advised service and an experience that is truly appreciated by our customers, reflected in our consistently high customer outcome satisfaction scores and 5-star ratings.
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3rd Floor Marshall House, 2 Park Avenue, Sale, Cheshire, M33 6HE, United Kingdom
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About Essential Insurance
Essential Insurance are one of the UK’s largest protection insurance brokers, specialising in life insurance, critical illness cover, income protection and business protection and we're dedicated to putting our customers first. Since launch in 2015, we’ve earnt a reputation for offering first-class customer service. We’ve created a genuinely customer focussed fully advised service and an experience that is truly appreciated by our customers, reflected in our consistently high customer outcome satisfaction scores and 5-star ratings.