How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Entwistle Green Estate Agents Reviews | Customer Service Reviews for https://www.feefo.com/reviews/entwistle-green | Feefo

Displaying all 1,144 reviews

Trusted Customer

7 years ago

Date of purchase: 23/08/2017

Ok but they don't always action tasks

Customer Care

Entwistle Green Estate Agents

7 years ago

Thank to taking the time to leave this review.

I am sorry to see that your experience with us has been less than great.

Could you please provide more information regarding your experience with us.

Many thanks

See full customer review

Disappointed Customer

Lancaster

7 years ago

Date of purchase: 23/08/2017

What Disappointed Customer said about Entwistle Green Estate Agents:

At first, I was quite impressed with their service and they were very positive about my house being able to be sold quickly. Because of this we agreed that we would take the prestige homes package...

Read all

Customer Relations Team

Entwistle Green Estate Agents

7 years ago

Thank you very much for taking the time to leave us this feedback, although I am sorry to hear that you were disappointed with the service you received, ultimately the selling price of your property. We take all comments about service seriously and I have asked the Retail Performance Director to discuss the issues you have raised with the branch so they can identify the areas they need to improve for the future. Many thanks and best wishes, Sarah

See full customer review

Valued Customer

7 years ago

Date of purchase: 23/08/2017

What Valued Customer said about Entwistle Green Estate Agents:

Very efficient service

The property was put on the market quickly and sold within a few weeks. The buyer was checked out. I was kept informed of progress of the sale.

Customer Relations Team

Entwistle Green Estate Agents

7 years ago

Thank you for this great review, congratulations on the sale of your property. I am happy to see that the team at Entwistle Green in Bolton were able to support you throughout the sale process. If you would like to provide us with further feedback as to how the team could have made this review a 5*, then please send us an email at review@countrywide.co.uk.

Kind regards,

Sarah

See full customer review

Valued Customer

7 years ago

Date of purchase: 17/08/2017

What Valued Customer said about Entwistle Green Estate Agents:

would recommend to friends

simple straight forward experience kept informed at all times.

Customer Relations Team

Entwistle Green Estate Agents

7 years ago

Thank you for this great 5* review and recommendation. The Entwistle Green team in Blackpool are always working hard to deliver a straightforward and responsible customer service to all customers. I am glad to see that they kept up to the standard as expected. Kind regards, Sarah.

See full customer review

Valued Customer

Liverpool

7 years ago

Date of purchase: 31/07/2017

What Valued Customer said about Entwistle Green Estate Agents:

We're great when trying to get my house on board. But once I'd signed the papers it went down hill. Didn't get emails I was supposed to get. Without multiple phone calls. Lack of communication from...

Read all

Customer Care

Entwistle Green Estate Agents

7 years ago

Thank you for this review,

I am very dissapointed to see this.

It is imperative that all of our Landlords receive excellent service and communication at all times and i am sorry for this shortfall in performance.

Please be assured that all feedback is taken extremely seriously and i would like to thank you for bringing this to our attention.

Many thanks again for taking the time to leave this review.

See full customer review

Valued Customer

7 years ago

Date of purchase: 29/08/2017

What Valued Customer said about Entwistle Green Estate Agents:

Friendly and helpful staff from enquiringly about putting my house on the market to the day of completion

Customer Relations Team

Entwistle Green Estate Agents

7 years ago

Congratulations on the sale of your property. The Entwistle Green team in Blackburn aims to be both straightforward and responsible and it's great to see that you were able to benefit from their continued personal service. Many Thanks, Sarah

See full customer review

Trusted Customer

7 years ago

Date of purchase: 09/08/2017

A Great Team

A dedicated team who helped make the whole process of selling the property, easy, effortless and efficient

Customer Relations Team

Entwistle Green Estate Agents

7 years ago

Thank you for taking the time to leave us this excellent review. It's great to see that the Entwistle Green team in Leyland were once again able to provide their proven 5 star service!

Kind regards,

Milena

See full customer review

Valued Customer

Liverpool

7 years ago

Date of purchase: 19/07/2017

What Valued Customer said about Entwistle Green Estate Agents:

Took months to find me bad tenants who missed first months payment

Took months to find me a tenant and when they finally moved in, these tenants had me make loads of silly repairs costing my hundreds. Only to go into arrears on their first months rent. Still not...

Read all

Customer Care

Entwistle Green Estate Agents

7 years ago

Thank you for taking the time to leave this review.

I am sorry to see that you haven't had the best start with your tenants and you are not satisfied with the Branch regarding the quality of the Tenants.

Please be assured that it is imperative that all of our customers receive excellent service and communication at all times and i am sincerely sorry for this shortfall in performance . Please be assured that all feedback is taken extremely seriously and thank you for bringing this to our attention.

See full customer review

Customer

7 years ago

Date of purchase: 04/08/2017

What Customer said about Entwistle Green Estate Agents:

Disappointed!

We were disappointed that the sale of a property with no chain took over 4 months to complete. On initially signing up we were assured the sale price was achievable - but were then "persuaded" to...

Read all

Customer Relations Team

Entwistle Green Estate Agents

7 years ago

Thank you for taking the time to leave us this feedback. I am so sorry to hear that this was your experience with this branch. I can assure you that your comments will be passed to everyone involved and they will also helps us improve our service in the future. If you would like to discuss any of the issues you have raised further, please do not hesitate to contact me at review@countrywide.co.uk.

Many thanks again.

Kind regards, Milena

See full customer review

Trusted Customer

7 years ago

Date of purchase: 29/07/2017

I would recommend them

Efficient and friendly

Customer Care

Entwistle Green Estate Agents

7 years ago

Good morning,Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers.Many thanks again for leaving this feedback.

See full customer review

Not received a review invite?

About Entwistle Green Estate Agents

Entwistle Green are one of the longest-established Sales and Letting Agents in the North West of England, with a wide network across Merseyside, Cheshire and Lancashire - from Crewe to Carnforth. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.

Read all

01525 218500

6 Caldecotte Lake Business Park, Caldecotte Lake Drive, Milton Keynes, Bedfordshire, MK7 8JT, United Kingdom